Quality Assurance and Compliance Coordinator
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Job Location:
San Antonio, TX - USA
Monthly Salary:
Not Disclosed
Posted on:
2 days ago
Vacancies:
1 Vacancy
Job Summary
Mission: The Mission of Catholic Charities is to provide for the needs of our community through selfless service under the sign of love.
Summary:
The Quality and Compliance Coordinator supports the agencys Quality and Compliance Department in maintaining excellence across programs and facilities. This role ensures organizational compliance with internal standards accreditation requirements and regulatory guidelines. The coordinator assists with client file audits data systems training coordination and continuous quality improvement activities across program sites including Refugee Resettlement Services and other assigned locations.
Position Responsibilities:
- *Conduct audits of client files from Refugee Resettlement Services and other assigned locations.
- *Assist with Peer Review Case File processes and maintain accurate audit documentation.
- *Support data entry reporting and tracking user access through the Charity Tracker database and other systems.
- *Provide documentation and administrative support for CARF accreditation and other compliance reviews.
- *Assist with Compliance checks ensuring safety and regulatory standards are met.
- *Support and coordinate annual safety trainings including Fire Marshal sessions Weather Drills and emergency preparedness updates.
- *Organize and set up meeting spaces prepare materials and send invitations for PQI (Performance & Quality Improvement) meetings and staff sessions.
- *Develop and maintain spreadsheets dashboards and electronic forms to track data and performance metrics.
- *Demonstrate knowledge of program manuals procedures and regulatory guidelines to support consistent compliance across departments.
- Responsible for protecting the confidentiality of any information or material obtained in the service with the organization to include but not limited to client names and information services rendered to clients donors names and gifts internal and external investigations or results of any investigations and financial information.
- Adherence to the Code of Conduct and the Faith and Moral is mandatory.
- Every employee is required to take a solution-oriented approach in their interactions and undertakings as well as being a team member that promotes collaboration and commitment to the Mission and Vision of the organization.
- Other duties as assigned by Director CAO/COO.
Competencies
Customer Service
Integrity/Honesty
Critical Thinking
Building Collaboration
Communication
Minimum Qualifications:
Education
o associate degree or bachelors Degree preferred
o High School Diploma required
Experience
o One (1) year experience in social services preferred
o Proficient in Microsoft Teams Word Excel Outlook and PowerPoint
License and Credentials
o Reliable transportation
o Valid driver license
o Must be at least 21 years of age and have a clean driving record
o Valid vehicle insurance
Minimum Knowledge and Skills:
Exemplify strong knowledge of industry protocols and best practices;
Must be detail oriented organized self-motivated work well independently and on a team;
Must have good written and verbal skills;
Must have good critical thinking and problem-solving skills;
Reporting and presentation skills;
Must be flexible and able to switch tasks quickly;
Ability to work in a fast-paced environment;
Time management skills;
Knowledge of computer software including Microsoft office
Strong customer service and leadership skills
Strong organizational coordinating follow up and follow through skills
Disclaimer:
This is not necessarily an exhaustive list of all responsibilities skills duties requirements efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job management reserves the right to revise the job description or to require that other or different tasks be performed when circumstances change (e.g. emergencies changes in personnel workload etc.) ** This is a Grant funded position and salary is dependent on funding availability. Position can be eliminated at any time because of lack of funding to support this position.**
Catholic Charities is an Equal Opportunity Employer. To view this and other employment opportunities please visit our website at . You must apply through our website and complete the application and upload your resume. No phone calls please. If you are chosen for an interview you will be contacted.
Required Experience:
IC
Key Skills
- Quality Assurance
- FDA Regulations
- Data Collection
- Food Industry
- ICH Q7
- ISO 9001
- Hospice Care
- Food Processing
- Quality Management
- cGMP
- QA/QC
- HACCP
About Company
The Archdiocese of San Antonio encompasses 27,841 square miles and 19 counties serving more than 1 million Catholic residents in the South Texas area.
