Senior Client Relationship Manager Employee Benefits
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Job Location:
Wilmington, DE - USA
Monthly Salary:
$ 68571 - 121904
Posted on:
3 days ago
Vacancies:
1 Vacancy
Job Summary
Discover a Career That Empowers You Join HUB International!
At HUB International were more than just an insurance brokerage firm were a thriving community of entrepreneurs driven by purpose and passion. Every day we help individuals families and businesses protect what matters most by providing a broad array of insurance retirement and wealth management products and services. But we dont stop there we also invest deeply in our people.
Here your career is in your hands. Youll be empowered to learn grow and truly make an impact. Whether youre supporting a local business or helping a national client navigate complex risk youll be backed by the strength of a global firm and the heart of a regional team.
As one of the worlds largest insurance brokers and a proud Stevie Award-winning workplace HUB offers a unique blend of big-company resources and entrepreneurial spirit. With over 20000 professionals across 570 offices in North America we bring together industry-leading technology a strong culture of collaboration and centers of excellence that fuel innovation.
Explore your future with HUB International. Lets grow together. If youre ready to be part of a company where your voice matters your work has purpose and your potential has no limits HUB is the place for you.
We currently have an opportunity for an Senior Client Relationship Manager to join our Employee Benefits team.
Overview:
Responsible for assisting the Producer and Client Relationship Analyst with client relations and service sales and administrative activities of new and existing group benefit accounts.
Responsibilities:
- Responsible for client retention building relationships with key client personnel. Acquire a thorough understanding of clients business insurance objectives and benefit program.
- Provide timely legislative updates to clients.
- Technical and daily management of client accounts including claims questions administrative issues client requests and keep Producer/CRA informed of status.
- Provide recap of meeting/conference call notes to CRA/Producer.
- Preparation of final proposals benchmark reports and supplemental sales materials for presentation to prospects and clients.
- Planning implementation and carrier coordination of employee meetings for new/renewal plans completion of new business/carrier change application forms and confirmation of carrier enrollment materials.
- Prepare communications open enrollment memos PowerPoint presentations.
- Responsible for notification form to Revenue Coordinator within effective date of change.
- Responsible for compliance audits in conjunction with Compliance Officer.
- Obtain claim reports and conduct monthly quarterly and/or semi-annual claims analysis as decided by Producer.
- Responsible for client 5500 criteria submission of worksheets previous filing to Wrangle.
- Follow up with SAR/signature ready copies to client obtain final 5500 copy for files.
- Responsible for implementation of Client Service Plan calls/quarterly meetings and mid year reports.
- Contribute to enhancement of client services/sales be well informed and maintain a familiarity with industry trends.
- Other responsibilities/duties as assigned or requested by Management.
Qualifications:
- Five years experience in employee benefits account management.
- Life/Health license required.
- Knowledge of underwriting principals alternative funding arrangements and self-funding.
- Ability to analyze claims and project renewals for self-funded and large fully insured accounts.
- Familiarity with state and federal compliance regulations and industry trends/best practices.
- Proficiency with Microsoft Office products.
- Excellent organizational interpersonal communication skills and ability to work in a team environment.
The expected salary range for this position is $68571 - $121904and will be impacted by factors such as the successful candidates skills experience and working location as well as the specific positions business line scope and International is proud to offer comprehensive benefit and total compensation packages: health/dental/vision/life/disability insurance FSA HSA and 401(k) accounts paid-time-off benefits such as vacation sick and personal days and eligible bonuses equity and commissions for some positions.
Department Account Management & ServiceRequired Experience: 5-7 years of relevant experienceRequired Travel: NegligibleRequired Education: High school or equivalentHUB International Limited is an equal opportunity employer that does not discriminate on the basis of race/ethnicity national origin religion age color sex sexual orientation gender identity disability or veterans status or any other characteristic protected by local state or federal laws rules or regulations.
We endeavor to make this website accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process please contact the recruiting team. This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications.
Required Experience:
Manager
Key Skills
- Vendor Management
- Fmla
- HIPAA
- Analysis Skills
- Benefits Administration
- HRIS
- Filing
- Payroll
- Employment & Labor Law
- ADP
- Human Resources
- Workday
About Company
HUB International is a leading North American insurance brokerage that provides employee benefits, business, and personal insurance products and services.
