Product Operations Analyst

The Product Operations Analyst is a key member of the Product Management team responsible forsupporting theoperationalization ofdata center products across their full lifecycle - from concept and launch through scale and optimization.This roleis responsible fortranslating customer requirements and commercial commitments into repeatable product standards operational processes andreportable is a highly cross-functional role ideal for someone who thrives in ambiguity and start-up culture enjoys building processes systems and tooling from scratch and wants exposure to a broad range of functional business areas.This position demands a detail-oriented self-starting approach with a strong ability to translate product decisions into execution.

Job Responsibilities:

• Map analyze andoptimizeend-to-end operational workflows related to the product from marketing and sales inquiry to provisioning and steady state operations

• Coordinatedocumentation and reporting for lease commitment registers by managing stakeholder inputs ensuring contractualobligationsare accurately tracked

• Support the definition and maintenance of standardized data center product offerings

• Develop andmaintaininternal knowledge bases playbooks and training materials focusing on product specifications configurations and market positioning

• Translate customer requirements into internal product design and operational specifications

• Identifygaps and requirements for new tools or integrations within systems platform to improve operational efficiency data integrity and customer service

• Develop andmaintaindashboards reporting and analytics to measure product performance timelines and operational Key Performance Indicators (KPIs)

• Provide organization with actionable insights derived from operational data customer feedback and usage patterns to inform product roadmap prioritization

• Support launch readiness for new data center sites assets or customer deployments

• Support customer-facing engagements with product positioning technical specifications and associated collateral

The candidate will have experience and practicalexpertisein the following:

Basic Qualifications

• Bachelors Degree in BusinessEngineeringFinance or a related field
• 3years of experience in product operationsor management businessanalysisor a related role

• 2years of experience working in the data center industry

• 3years of experiencein data analysis reporting and visualization tools

• 3years of experience working with CRM ERP and provisioning/ticketing systems

• 3years of experiencewith Microsoft Office

Preferred Qualifications

• Experience in a start-up and/or rapidly scaling company a plus

• Exposure to hyperscale customers

• Project or program management experience
• Excellent analytical acumenwith proven ability to translate complex data into clear actionable recommendations anddecisions assess risk and proactively recognize opportunities for organizational improvement
• Exceptional written and verbal communication skills

Expected Salary Range:$60000-$90000 base salary plus annual bonus

Travel:This role includes up to20% domestic and international travel.

Fleet Data Centers employees enjoy competitive compensation and comprehensive benefits including 100% employer-covered medical dental and vision insurance a 401K program standard paid holidays and unlimited PTO.

NOTE: This job description is not intended to be all-inclusive. Employees may perform other related duties to meet the organizations ongoing needs.

Fleet Data Centersisproud to be an Equal Opportunity Employer. Qualified applicants are considered for employment regardless of age race color religion sex national origin sexual orientation gender identity disability or veteran status. If you needassistanceapplying for any of our open positions please contact us at

Required Experience:

IC