Sales Account Executive
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Job Location:
Monthly Salary:
Posted on:
22 hours ago
Vacancies:
1 Vacancy
Job Summary
Job Title
Summary of the role:
This role will manage travel agency relations for Retail NORAM customers (US and Canada).
Within the Travel Sellers organization the Sales & Account Executive is responsible for developing Amadeus success in the travel agency segment via GDS growth and IT revenue growth. The Retail segment covers a market of agencies producing from 60K up to 2M Air Hotel and Car GDS segments annually. The Account Manager will be responsible for managing commercial and executive relationships for 8-25 clients.
In this role youll:
Develop existing accounts for the assigned small to medium customers based on procedures defined.
Monitor satisfaction identify new opportunities and propose solutions to improve customer profitability/efficiency.
Identify specific requirements and expectations for existing clients.
Ensure that new products product enhancements and overall solutions are developed and implemented within the agreed time frame.Use existing procedures or guidelines and provide inputs to support/influence area decisions.
Make recommendations on new solutions and propose improvements by analyzing different sources of information.
Work with a moderate level of guidance and direction from manager.
Execute & process the operational requests received from key customers. Provide a best-in-class service delivery within set targets & contractual SLAs
Ensure that key customers make best use of Amadeus technology & that the established performance productivity & service metric are achieved.
Ensure that key customers are informed in a timely manner of new product & solution releases
Provide assistance to resolve product & technical questions/ issues if raised to the Global Customer Services or Account Managers/Senior Account Managers
Support the business functional & technical consultants to deliver key customer business processes & IT review and solution enhancement recommendations
Contract negotiations execute amendments
Develop relationships within Account and Amadeus executive teams
Coordinate product information and demonstrations
Manage Acquisition Sales/Upsell/Cross sell
About the ideal candidate:
Education: Bachelors degree and/or equivalent work experience
Relevant Work Experience: At least 10 years minimum years of work experience in an Account Management role.
Customer-facing experience required.
Travel industry experience required.
Experience in travel industry good analytical contract negotiation experiencerequired.
Advanced knowledge of Microsoft Office Suite
Languages:English
Ability to travel
What we can offer you:
The opportunity to work for one of the worlds top leading travel tech companies; a company that originated in technology innovation and sees the world with a technology-first perspective
Skills development and opportunities to try new ideas
A global diverse work environment
Application process:
The application process takes no longer than 10 minutes! Create your candidate profile upload your CV and apply.
Are you the one we are looking for Applynow!
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Diversity & Inclusion
Amadeus is an Equal Employment Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race color religion sex (including pregnancy childbirth or a related medical condition) ancestry national origin age genetic information military or veterans status sexual orientation gender expression perception or identity marital status mental or physical disability status or any other protected federal state or local status unrelated to performance of work involved.
Amadeus endeavors to make accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process please contact us at. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications.
Required Experience:
IC
Key Skills
- Business Development
- Customer Service
- Revenue Growth
- Product Knowledge
- Healthcare
- Account Management
- CRM
- Salesforce
- Customer Relationships
- New Customers
- Business Relationships
- Sales Goals
- Sales Process
- Powerpoint
- New Clients
