Sales Executive

Knutsford - UK

Monthly Salary: Not Disclosed

Posted on: 2 days ago

Vacancies: 1 Vacancy

Job Summary

Maintain complete knowledge of the following (to include but not limited to):
- All hotel features / services hours of operation
- Hotel function space entertainment options Wellness Golf and menus and floral decoration options
- Hotel safety guidelines and evacuation plan
- Scheduled daily group activities
Answer incoming phone calls in a pleasant manner using Hotels telephone etiquette guidelines. Handle telephone enquiries according to departmental procedure
Coordinate all group arrangements
Work with group contacts to facilitate program planning and requirements
Communicate group needs and specifications to all relevant departments
Follow up with Post-Conference reports and review group billings
Input all group bookings and update booking activities in the system on a weekly basis
Prepare reports maintain proper records and filing system in accordance to hotels sales administration process
Maintain gifts inventory and coordinate the sending of gifts to clients
Arrange site inspections for potential clients
Promote positive relations with clients and attend to all requests expediently and courteously
Acknowledge and handle clients complaints and comments tactfully and efficiently. Report incidents or other irregularities to management
Up-sell and promote hotels facilities and services at every available opportunity in order to maximize sales revenue

Qualifications :

Diploma in Tourism / Hospitality Management / Events Management
Minimum 1 year of experience in a similar capacity
Excellent reading writing and oral proficiency in English language
Proficient in MS Excel Word & PowerPoint
Ability to engage effectively with luxury clientele and senior stakeholders
Upholds brand standards for professional conduct and presentation

Please note that we believe in flexibility and multi-skilling and you may be asked to do different tasks from time to time to enable us to meet the needs of our guests and colleagues.

Additional Information :

What is in it for you

Exclusive Discounts:
- Fairmont Cheshire The Mere Spa and Golf discount
- Fairmont Raffles and Accor Hotels (friends and family rates are included)
- 20% off food and beverage in on-site restaurants
Colleague restaurant
Being part of The Mere Team our culture is unique!
You will benefit from training and development opportunities
Competitive salary and benefits including pension
28 days of holiday including public holidays
1-5 days service award based on length of service
Special rates for Fairmont Cheshire The Mere colleagues and their friends & family and discount across Accor hotels worldwide
And last but not least you will get to work with a team of EXTRAORDINARY people

Remote Work :

Employment Type :

Full-time

Maintain complete knowledge of the following (to include but not limited to):All hotel features / services hours of operationHotel function space entertainment options Wellness Golf and menus and floral decoration optionsHotel safety guidelines and evacuation planScheduled daily group activitiesAns...

Maintain complete knowledge of the following (to include but not limited to):
- All hotel features / services hours of operation
- Hotel function space entertainment options Wellness Golf and menus and floral decoration options
- Hotel safety guidelines and evacuation plan
- Scheduled daily group activities
Answer incoming phone calls in a pleasant manner using Hotels telephone etiquette guidelines. Handle telephone enquiries according to departmental procedure
Coordinate all group arrangements
Work with group contacts to facilitate program planning and requirements
Communicate group needs and specifications to all relevant departments
Follow up with Post-Conference reports and review group billings
Input all group bookings and update booking activities in the system on a weekly basis
Prepare reports maintain proper records and filing system in accordance to hotels sales administration process
Maintain gifts inventory and coordinate the sending of gifts to clients
Arrange site inspections for potential clients
Promote positive relations with clients and attend to all requests expediently and courteously
Acknowledge and handle clients complaints and comments tactfully and efficiently. Report incidents or other irregularities to management
Up-sell and promote hotels facilities and services at every available opportunity in order to maximize sales revenue

Qualifications :

Diploma in Tourism / Hospitality Management / Events Management
Minimum 1 year of experience in a similar capacity
Excellent reading writing and oral proficiency in English language
Proficient in MS Excel Word & PowerPoint
Ability to engage effectively with luxury clientele and senior stakeholders
Upholds brand standards for professional conduct and presentation

Please note that we believe in flexibility and multi-skilling and you may be asked to do different tasks from time to time to enable us to meet the needs of our guests and colleagues.

Additional Information :

What is in it for you

Exclusive Discounts:
- Fairmont Cheshire The Mere Spa and Golf discount
- Fairmont Raffles and Accor Hotels (friends and family rates are included)
- 20% off food and beverage in on-site restaurants
Colleague restaurant
Being part of The Mere Team our culture is unique!
You will benefit from training and development opportunities
Competitive salary and benefits including pension
28 days of holiday including public holidays
1-5 days service award based on length of service
Special rates for Fairmont Cheshire The Mere colleagues and their friends & family and discount across Accor hotels worldwide
And last but not least you will get to work with a team of EXTRAORDINARY people

Remote Work :

Employment Type :

Full-time

Key Skills

Business Development
Customer Service
Revenue Growth
Cloud
Account Management
CRM
New Customers
ROI
Sales Activities
Territory
Business Relationships
Sales Floor
Sales Goals
Sales Process
New Clients

Apply Now

About Company

AccorHotel

As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a com ... View more

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