Senior BOSC Operations Support Specialist

Job Family:

Travel Required:

Clearance Required:

What You Will Do:

The Back Office Support Coalition (BOSC) partnership has grown exponentially since its founding in 2022. The Senior BOSC Operation Support Specialist will provide ongoing team-level support to the SLG/GMS BOSC Operations Support Specialist team working within the SLG geographic markets in addition to managing national priorities for the team and growing relationships crucial to the success of the BOSC partnership.

• Analyze available information recognize fraud indicators conduct due diligence utilizing a variety of publicly available resources and proprietary search engines and document conclusions with documentation of the facts presented.

• Facilitate biweekly BOSC team meetings sourcing priority agenda topics from each market as well as sharing updates related to BOSC team national priorities ADMT work and SLG-wide developments.

• Coordinate the work of the offshore Advanced Data Management Team (ADMT) with a focus on improving working processes and documentation to leverage lessons learned for future efforts.

• Liaise with SLG leadership to set and manage national operational priorities impacting all geographic markets synthesizing various layers of instruction and guidance into cohesive workflows for the BOSC team.

• Identify patterns in opportunities and challenges across SLG markets and brainstorm effective solutions with BOSC leadership and team members.

• Lead the charge on market and national-level pitches for new work for the BOSC team and ADMT

• Meet regularly with BOSC leadership to debrief on current priorities escalate risks stemming from the markets ADMT or other BOSC stakeholders and plan for future team-wide efforts.

• Serve as the main BOSC point of contact for Guidehouse Operations teams including Project Finance Legal and IT

• Serve as backup relationship lead for SLGs work with the ADMT team.

• Contribute to presentations and support with facilitation for the BOSC Steering Committee.

What You Will Need:

• Bachelors degree and a minimum of 8-10 years of prior relevant experience or an associates degree and a minimum of 1012 years relevant experience (Relevant experience may be substituted for formal education or advanced degree).

• Relevant experience comes from a healthcare provider central office environment or revenue cycle outsourcing company. Additional industries / services applicable.

What Would Be Nice To Have:

• Prior relevant experience working in a program support/management operations/administrative support related role.

• Strong Microsoft Office proficiency with a focus on Power Point and Excel.

• Written communication and meeting facilitation skills.

• Ability to synthesize large sometimes disparate sets of data to find patterns to inform teams work.

• Relationship management and collaboration with stakeholders from varied cultural linguistic and work backgrounds.

• Keen eye for opportunities to grow and refine business processes.

• PowerBI and Microsoft Power Apps

• Statistical Analysis

#LI-DNI

What We Offer:

Guidehouse offers a comprehensive total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace.

Benefits include:

• Medical Rx Dental & Vision Insurance

• Personal and Family Sick Time & Company Paid Holidays

• Position may be eligible for a discretionary variable incentive bonus

• Parental Leave

• 401(k) Retirement Plan

• Basic Life & Supplemental Life

• Health Savings Account Dental/Vision & Dependent Care Flexible Spending Accounts

• Short-Term & Long-Term Disability

• Tuition Reimbursement Personal Development & Learning Opportunities

• Skills Development & Certifications

• Employee Referral Program

• Corporate Sponsored Events & Community Outreach

• Emergency Back-Up Childcare Program

About Guidehouse

Guidehouse is an Equal Opportunity EmployerProtected Veterans Individuals with Disabilities or any other basis protected by law ordinance or regulation.

Guidehouse will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable law or ordinance including the Fair Chance Ordinance of Los Angeles and San Francisco.

If you have visited our website for information about employment opportunities or to apply for a position and you require an accommodation please contact Guidehouse Recruiting at 1- or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodation.

All communication regarding recruitment for a Guidehouse position will be sent from Guidehouse email domains including @ or . Correspondence received by an applicant from any other domain should be considered unauthorized and will not be honored by Guidehouse. Note that Guidehouse will never charge a fee or require a money transfer at any stage of the recruitment process and does not collect fees from educational institutions for participation in a recruitment event. Never provide your banking information to a third party purporting to need that information to proceed in the hiring process.

If any person or organization demands money related to a job opportunity with Guidehouse please report the matter to Guidehouses Ethics Hotline. If you want to check the validity of correspondence you have received please contact . Guidehouse is not responsible for losses incurred (monetary or otherwise) from an applicants dealings with unauthorized third parties.

Guidehouse does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of Guidehouse and Guidehouse will not be obligated to pay a placement fee.