Assistant Manager, Saint-Louis

The Team:

Saint-Louis a Maison of exceptional savoir-faire leads business development across North and South America driving growth through strategic planning distribution communications and partnerships. As a rapidly expanding brand within the Hermès family Saint-Louis is committed to excellence and creativity accelerating its presence through retail and e-commerce channels.

The Opportunity:

The Assistant Manager will embody the Saint-Louis spirit at Bloomingdales 59th Street driving sales ensuring an unparalleled client experience cultivating loyalty and representing the Maison with elegance and professionalism. Beyond in-store sales this role will also support related functions including showroom assistance e-commerce coordination and back-office administrative tasks for Saint-Louiss U.S. operations.
This is a full-time on-site position primarily based at Bloomingdales 59th Street with occasional responsibilities at our New York showroom or remote follow-up tasks.

About the Role:

Client Experience & Retail Excellence

• Welcome clients with warmth and expertise delivering personalized service aligned with Saint-Louis and Hermès standards.

• Achieve individual and store sales objectives while contributing to overall business performance.

• Analyze sales trends and propose actions to optimize results.

• Train and inspire Bloomingdales team members to become ambassadors of Saint-Louis.

• Build lasting client relationships through CRM follow-up special orders and outreach initiatives.

• Ensure visual merchandising reflects the Maisons aesthetic and Bloomingdales guidelines.

Operational & Cross-Functional Support

• Partner with store teams and regional colleagues on events product training and reporting.

• Oversee stock reception and maintain an organized back-of-house environment.

• Provide customer communication administrative or logistical support for showroom e-commerce and back-office activities as needed.

Supervisory Responsibility:

• NO

Budget Responsibility:

• NO

Decision Making Responsibility:

• NO

About You:

• 5 years of experience in luxury retail home décor or tabletop preferred.
• Deep understanding of luxury client service and story-selling.
• Strong communication and interpersonal skills; ability to build trust and rapport.
• Highly organized detail-oriented and adept at managing multiple priorities.
• Proficient in Microsoft Office; experience with POS or CRM systems is a plus.
• Passion for design craftsmanship and the French art de vivre.
• Flexible to work retail hours including weekends and holidays.

• Ability to lift up to 25lbs without assistance.

Hermès is proud to offer a variety of benefits to support the needs of our employees and their families including:

• Commission and bonus incentives based on sales performance

• Medical Dental Vision

• Life Insurance and Disability

• Paid time off (annual vacation of 15 days 11 company holidays 3 floating holidays 2 wellbeing days and sick & safe time)

• Paid Parental leave and transition time

• 401(k) and Roth Retirement plan with company matching and profit sharing

• Various voluntary benefits such as flexible spending accounts fitness reimbursement voluntary life insurance

• Product discount and EAP resources

• Access to Calm App Health Advocate Family Building Support and more!

We are looking for a candidate who has a combination of the above attributes and can perform the key functions of the role with or without reasonable accommodations.

COMPANY OVERVIEW

Since 1837 Hermès has remained faithful to its artisan business model and humanist values. We place people at the heart of what we do and aspire to make a positive impact on the world. The freedom to create the constant search for beautiful materials the transmission of a savoir-faire of excellence and the aesthetic of functionality define the singularity of Hermès a house dedicated to making highly-crafted beautiful objects made to stand the test of time.

An independent family-owned company Hermès is dedicated to keeping production in France through its 42 workshops The Hermès organization is also a truly global community with a network of 310 stores in 49 countries. Hermès employs more than 15000 people worldwide with over 6000 of the workforce being Hermès craftspeople engaged in making artisanal products nurturing a 180 year tradition of creativity and innovation.

At Hermès our actions for sustainable development and corporate social responsibility are founded in values passed down by generations of humble artisans who have shaped the story of our house and the integrity of our objects. The roots of Hermès success and longevity lie in a sense of responsibility; a quest for authenticity and respect for time and preservation of natural resources. All at Hermès wish to leave a positive footprint on the world a mission thats at the heart of our commitment to progress. This narrative can be experienced in a series of short films Footsteps Across the World available on our website.

OUR COMMITMENT

Family is at the heart of Hermès. At Hermès of Paris we are committed to being a Maison for All a home where we make efforts to generate support and advance the values of diversity inclusion and family both within our own walls and in the wider world. At Hermès of Paris we look to create a diverse workforce of talented and unique individuals with different backgrounds skillsets and worldviews that will enrich our Hermès of Paris family. We support our individual team members personal and professional success through a culture that values equality individuality and fairness and through an environment where individuals can thrive and feel comfortable being their authentic selves. Beyond the walls of our Maison we advance our DIF values through the work that we do in partnership with our community and non-profit partners.

At Hermès of Paris we are proud to be an equal opportunity workplace. It is the policy of Hermès of Paris Inc. that applicants for employment are recruited selected and hired on the basis of individual merit and ability with respect to positions being filled and potential for promotion or transfer which may be expected to develop. Applicants are recruited selected and hired without discrimination because of race color religion sex age national origin disability genetic information sexual orientation citizenship military or veteran status or any other basis prohibited by applicable addition personnel procedures and practices with regard to training promotion transfer compensation demotion lay off or termination are to be administered with due regard to job performance experience and qualifications but without discrimination because of race color religion sex age national origin disability genetic information sexual orientation citizenship military or veteran status or any other basis prohibited by applicable law. Hermès of Paris Inc. also provides reasonable accommodations to qualified individuals with disabilities in accordance with applicable laws.

We collect personal information (PI) from you in connection with your application for employment with Hermes including the following categories of PI: identifiers personal records commercial information professional or employment information non-public education records and inferences drawn from your PI. We collect your PI for our purposes including performing services and operations related to your potential employment. For additional details or if you have questions contact us at Please do not submit resumes or applications to this email address.