Payment Services Executive

OVERALL SUMMARY

At Close Brothers we look to recruit individuals from all different backgrounds and encourage you to apply even if you dont tick every box. We celebrate diversity promote inclusivity and are open to discuss flexible work options to help you balance your work and home life.

Join the Close Brothers Payment ServicesTeam where you will to monitor reconcile analyse and process all incoming and outgoing payments for the business oversight is provided by Finance. Working as part of the Payment Services teamour ideal team member will have previous experience in ensuringpositive outcomes for both customers and partners at every interaction with excellent attention to detail.

RESPONSIBILITIES

Processing of inbound and outbound payments

• Checking and Processing payment requests using an online banking portal
• Daily new business payouts to our dealer and broker partners
• Daily Exception Reporting and resolving any errors highlighted in the report
• Daily Direct Debit Processing
• Conducting secondary checks of overpayments and refunds prior to payment
• Settlement Excess working the weekly report refunding any money due to customers

Reconciliation of all cash books UK Ireland and Chanel Islands:

• Daily Cash and card payment input and reconciliation
• Bank Reconciliation and Analysis
• New Business Contra input and reconciliation
• Suspense Account reconciliation includes tracing and allocation of funds and return to sender

Monitoring reporting and associated administration:

• Posting payments received
• Handle general queries Telephone/email/ post from internal and external contacts
• Customer Credit Referencing Agency (CRA) records are updated online in live
• Scanning and banking cheques received
• Any other ad hoc tasks as required by the business.
• Ensure that all Governance and Compliance requirements/ controls for example segregation of duties or four eyed checks are adhered to and all reporting and checking activities required by the Regulatory Bodies are carried out to the standards required.

WE WOULD LOVE TO HEAR FROM YOU IF YOU HAVE/ARE:

• Highly organised and numerate
• Flexible and able to cope well in a high-pressured environment
• The ability to work well as part of a team and on your own
• The ability to concentrate on figures for long periods of time and work to strict deadlines
• Strong MS Excel skills
• Willing to learn and develop

IT IS NOT ESSENTIAL BUT IT WOULD BE GREAT IF YOU HAVE:

• Previous analysis / banking reconciliation general bookkeeping or exposure in basic accounting

We are an inclusive organisation and committed to ensuring our recruitment process is as accessible as possible to everyone. We will make adjustments for people who have a disability or long-term condition. If you need the job description or application form in an alternative format or would like to discuss the recruitment process with us please email us ator request a call back.

ABOUT US

At Close Brothers we support employees to balance their work life priorities and in this role you will be able to enjoy a mixture of hybrid working.

Close Brothers is a leading UK merchant banking group providing lending deposit taking and securities trading. We employ approximately 3000 people principally in the United Kingdom and Ireland. Close Brothers Group plc is listed on the London Stock Exchange and is a constituent of the FTSE 250.

To find out more about Close Brothers please visit our careers page: find out more about life at Close Brothers:
find out more about our benefits:
find out more about our commitment to creating an inclusive environment:
Our Responsibility - Diversity and inclusion Close Brothers Group

#LI-JN1 #LI-Hybrid

At Close Brothers Group we are all connected by our mission to be the best place in the UK for wealth professionals and their clients.

We believe that everyone should think ahead have a financial plan and invest wisely. Our clients are professionals business owners individuals charities families and employers who rely on our clear financial advice and investment management services to preserve and grow their long-term savings and investments.

We are a team of about 900 people based in 15 offices across the UK. Our geographic footprint means we can combine a local approach with face-to-face services to enable strong long-term relationships with our clients.

Sustainability is fundamental to our purpose and we have a responsibility to help address the social economic and environmental challenges facing our business colleagues and clients. We strive to do the right thing and are dedicated to helping the charities that matter most to our people.

Our vision is to develop an open and inclusive company that ensures everyone is valued respected and included so that in years to come our business will represent a diverse and inclusive workforce from the top down.

We look to recruit individuals from all different backgrounds. If this job is of interest to you but you do not meet every criteria then we encourage you still to apply as we are open to providing training opportunities. As an early adopter of hybrid working we are open to discussing all types of flexible working options helping you to balance your work and home life.