Hire & Sales Coordinator Swansea
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Job Summary
General information
Reference
009574Publication start date
27/10/2025Job description
Hire and Sales Co-ordinators
Post description
Hire & Sales Co-ordinator
Division
Plant & Tools - Hire & Sales
Title
Hire & Sales Coordinator - Swansea
Contract type
Permanent Full Time
Location
United Kingdom South West Swansea Plant & Tools
Location
Vacancy contact last name
Easton
Vacancy contact first name
Lorraine
Vacancy contact email
Number of positions to be provided
1
Employment Details
Contract hours
42.50
About the role
The Role
Our team is the best in the industry is it time for you to join us
The Role:
Our nationwide Plant and Tool division hires a range of equipment including diggers dumpers and small hand tools to companies within the construction utilities and infrastructure sectors.
As the first point of contact at our depots Hire & Sales Coordinators (HSC) play a pivotal role in driving our business success by building strong customer relationships understanding their hire needs and ensuring we can meet them. This is a challenging fast paced and rewarding role that provides a fantastic platform to grow and progress within GAP Group.
A typical day for the HSC will include:
Processing all hire desk administration including customer and supplier queries
Managing approx. 40-50 incoming and outgoing hires per day
Ensuring sufficient stock levels to meet customer demand and maximise sales opportunities
Load checking vehicles and working effectively with the depot team of drivers and fitters
Resolving customer complaints and supplier issues efficiently
About You
Successful applicants should demonstrate the following:
Previous experience of working within a high-volume hire desk role is essential
Excellent customer service skills with a focus on increasing sales
Effective communicator with strong organisational skills and attention to detail
Proficient IT skills with working knowledge of MS Office including Outlook and Excel
Strong team player with the ability to work to own initiative
Although a plant & tool hire background would be great as long as you have a proven passion for customer service and the drive to learn we can help with the rest.
About Us
About GAP Group
GAP Hire Solutions has 10 divisions offering the hire of equipment throughout the UK. Were looking to recruit the best talent the industry has to offer to help us grow even further. As a GAP employee youll enjoy loads of benefits such as profit share loyalty holidays a staff social fund. Our in-house Learning & Development Team are dedicated to giving you the skills you need to be your best and as a company we are always keen to promote internally.
Benefits include:
Competitive salary and bonus scheme
Up to 25 days annual leave plus bank holidays
The option to buy up to 5 days additional leave
Contributory Pension Scheme
Life Assurance
Employee Welfare Fund (Company-funded social events)
Cycle to Work Scheme
Health & Wellness (Well-being Hub Employee Assistance Helpline Annual Flu Jab)
So what next
If you fit the profile and are up for the challenge we would love to hear from you!
To apply all you need to do is upload your CV and complete our short application form and well take it from there.
GAP GROUP IS AN EQUAL OPPORTUNITIES EMPLOYER
Required Experience:
IC
Key Skills
- Sales Experience
- Microsoft Office
- Customer Service
- Hotel Experience
- Hospitality Experience
- Basic Math
- Microsoft Powerpoint
- Salesforce
- Filing
- Project Management Software
- Administrative Experience
- Sales Support
