Corporate Trainer, Sr
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Job Location:
Chicago, IL - USA
Monthly Salary:
Not Disclosed
Posted on:
Yesterday
Vacancies:
1 Vacancy
Job Summary
Chubb Benefits is seeking a Corporate Trainer to join our fast-paced high energy and growing company. For nearly 100 years in the insurance industry our company has been passionate about serving our customers and providing them peace of mind and protection when they need it the most. Come build your career here along with other positive hard-working talented professionalsjust like you!
The CorporateTrainer is responsible for preparing and facilitating training sessions for Combined Insurances Operations and Claims staff in both classroom and live virtual settings. Facilitation includes technical demonstrations product line explanations and business process training. Audience includes both new employees to the company as well as existing staff.
A successful trainer continuously maximizes their students effectiveness by utilizing a variety of best practices techniques and educational concepts. Maintaining a high energy level and positive morale is essential. A successful trainer also exhibits a healthy curiosity when it comes to both the subject matter being delivered and experimenting with new training delivery approaches involving the latest technology.
Major duties:
- Prepares and facilitates both face-to-face and live virtual training for corporate staff to suit an adult learner.
- Ensures training program delivery builds skills in both Combined/Chubb systems and the product lines for proper preparation of employees to service clients.
- Collaborates with functional areas across the organization in the onboarding of new employees who support Group clients.
- Partnerswith sales and sales training colleagues to learn about and prepare for new blocks of group business lines.
- Plays role in creation of Group training content: is comfortable with identifying initial training needs for new product or systems implementation.
- Identifies gaps in new hire training content and delivery.
- Continuously seeks ongoing feedback and keeps lines of communication open to classroom participants peers and management team.
- Issues assessment tools to monitor participant progress.
- Consistently monitors and assesses a participants performance trends and identifies specific skill/gaps to ensure training objectives are satisfied.
- Communicates with leadership on an ongoing basis.
- Provides input and makes recommendations regarding the procedures and practices of training.
- Performs basic administrative functions to maintain organization and classroom management; tasks could include managing attendance training calendars and records.
- Performs other related duties and activities as required.
SKILLS/EXPERIENCE:
- 3-5 years of facilitation experience
- Demonstrated proficiency in both face-to-face and virtual live training
- Broker / Group Insurance relationship or training experience preferred
- Experience and knowledge working with Disability claims and policies
- Proficiency with WebEx and Adobe Connect training platforms preferred
- B2B Sales experience (Insurance industry) preferred
- Experience delivering through multiple channels
- Experience with learning technology
- Excellent oral and writing skills
- Bilingual English/Spanish preferredbut not required
- Proficient in using MS Suite (MS word PowerPoint Excel and Outlook)
- Organized and detail oriented
- Ability to communicate with a variety of levels within the organization
EDUCATION:
- Undergraduate degree in a learning related field or businesspreferred
- Learning certifications a plus
Required Experience:
Senior IC
Key Skills
- Performance Testing
- Organizational skills
- Classroom Experience
- Learning Technology
- Instructional Design
- Customer Support
- IT Service Management
- LMS
- Software Testing
- Training & Development
- Adobe Captivate
- Public Speaking
About Company
Chubb Life has been in Egypt since 2003. Chubb Life is the international life insurance division of Chubb - the world's largest publicly traded property and casualty insurance company by market capitalization.
