IT Site Support Engineer

Work Schedule

Standard (Mon-Fri)

Environmental Conditions

Office

Job Description

As part of the Thermo Fisher Scientific team youll discover meaningful work that makes a positive impact on a global scale. Join our colleagues in bringing our Mission to life every single day to enable our customers to make the world healthier cleaner and safer. We provide our global teams with the resources needed to achieve individual career goals while helping to take science a step beyond by developing solutions for some of the worlds toughest challenges like protecting the environment making sure our food is safe or helping find cures for cancer.

DESCRIPTION:
Join our IT team at Thermo Fisher Scientific and contribute to technological innovation that enables our customers to make the world healthier cleaner and safer. As a Systems Analyst II youll collaborate with cross-functional teams to implement maintain and optimize critical business systems. Youll leverage your technical expertise and analytical skills to gather requirements design solutions and ensure smooth operations of enterprise applications.

Work closely with business partners to understand needs document requirements and translate them into effective technical solutions. Lead the configuration testing and deployment of system enhancements while ensuring compliance with corporate standards. Provide technical guidance to resolve complex issues and drive continuous improvement initiatives. Your work will directly impact our ability to serve customers and advance scientific discovery.

REQUIREMENTS:
Advanced Degree with no prior experience or Bachelors Degree plus 2 years of experience in systems analysis business analysis or similar technical role
Preferred Fields of Study: Computer Science Information Systems Business Administration Engineering or related field
Additional relevant certifications (e.g. ITIL ServiceNow SAP Agile) preferred
Strong understanding of software development lifecycle (SDLC) and project management methodologies
Demonstrated ability to gather analyze and document business requirements
Excellent analytical and problem-solving skills with attention to detail
Strong verbal and written communication skills to interact with all levels of stakeholders
Experience with enterprise systems like SAP ServiceNow Oracle or similar platforms
Knowledge of IT service management practices and change management processes
Proficiency in Microsoft Office suite and relevant technical tools
Ability to work independently and as part of a team
Experience in regulated industries (e.g. GxP FDA SOX) preferred
Experience mentoring team members and providing technical guidance
Ability to manage multiple projects and priorities effectively
Flexibility to support operations outside standard business hours occasionally
Foreign language skills may be beneficial