Support Engineer- AS400
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Job Location:
Monthly Salary:
Posted on:
17 hours ago
Vacancies:
1 Vacancy
Job Summary
Support Engineer Onsite/OffshoreKey Responsibilities Provide L2 support for applications developed in Mainframe Cobol Java/C hosted on Client Infrastructure and using SQL databases. Troubleshoot and resolve application issues ensuring minimal disruption to business operations. Monitor application performance and system health identifying and addressing potential issues proactively. Collaborate with L1 support development teams and other stakeholders to resolve complex technical problems. Perform root cause analysis for recurring issues and implement permanent solutions. Develop and maintain documentation for troubleshooting steps issue resolution and standard operating procedures. Assist in the deployment and configuration of applications and updates Execute SQL queries to retrieve data diagnose issues and provide insights for application support..
Required Experience:
IC
Key Skills
- Ruby
- Mac Os
- Computer Networking
- Windows
- TCP
- Customer Support
- Linux
- Shell Scripting
- VPN
- Dns
- Technical Support
- Troubleshooting
About Company
At Virtusa, we are builders, makers, and doers. Digital engineering is in our DNA. It’s at the heart of everything we do.
