Growth Operations Manager

At ServBeyond were a mission-driven team supporting federal state and commercial clients with innovative solutions in IT services digital transformation and strategic operations. Were seeking aGrowth Operations Manager to be an individual contributor and support the execution of ServBeyondsgrowth strategy by providing hands-on operational analytical and content support across the business development capture proposal and marketing lifecycle.

About the Role

The Growth OperationsManagerrole is designed for a GovCon-savvy professional who can translate market intelligence and customer context into actionable growth supportenabling high-quality customer engagements informed pursuit decisions and consistent polished messaging. This role is critical toensureServBeyonds growth engine is informed coordinated and execution ready. The Growth Operations Manager acts as a force multiplierhelping leadership and technical teams stay focused on high-value opportunities while presenting a polishedcredible mission-aligned presence to customers and partners. The role works closely with the VicePresidentofDigital Services BD/Capture leadership technical SMEs and proposal teams to ensureServBeyondpresents a credible coordinated and compelling presence across the federal and state/local market.

Key Responsibilities

Customer Engagement & Briefing Support

• Support preparation for customer briefings demos and capability discussions including agenda development talking points demo coordination and leave-behind materials

• Assistin tailoring briefing materials to specific agency missions customer personas and procurement contexts

• Coordinateinputfrom technical SMEs partners and leadership to ensure meetings are well-prepared and outcome-oriented

PipelineData Entry Research& Market Intelligence

• Conduct ongoing research on active and emerging opportunities in the pipeline using sources such as GovTribe agency portals and public forecasts

• Monitor and comb opportunity portals for Sources Sought RFIs Draft RFPs and market research notices

• Evaluate agency forecasts budget signals and procurement trends toidentifynear- and mid-term growth opportunities

• Summarize findings in clear executive-friendly formats that inform capture and pursuit decisions

• Enter new andmaintainexisting opportunity records in the SharePoint Pipeline

• Prepare structured pursuit assessments and market research summaries that help leadershipdeterminewhether to engage on an opportunity

• Build concise cases for pursuit that outline customer need strategic fit competitive landscape andServBeyondrelevance

• Support early capture activities by gathering background on incumbents partners customer priorities and acquisition posture

Proposal & Capture Enablement

• Provide editing and white-glove support to proposal volumes to improve clarity compliance tone and consistency

• Help build andmaintainproposal templates boilerplate content and reusable artifacts aligned toServBeyondsvalue proposition

• Assist as needed with resume formatting key personnel write-ups and capability statement development

• Ensure proposal and capture materials reflect a consistent narrative win themes and brand voice

Industry Awareness & Event Intelligence

• Remain abreast of industry events conferences agency days and networking forums relevant toServBeyondstarget markets

• Track whereServBeyondshould have strategic representation (attendance sponsorship speaking or partner engagement)

• Support pre- and post-event preparation by developing briefing notes talking points and follow-up summaries

Content Development & Messaging Consistency

• Support content creation for growth-related materials including thought leadership snippets capability highlights and customer-facing messaging

• Assistwith social media and external content development (e.g. LinkedIn posts event announcements milestone highlights) to ensure consistency in messaging

• Help align external communications withServBeyonds positioning priorities and growth narrative
  

Qualifications

• 8 years of experience in Government Contracting with exposure to BD capture proposals or growth operations

• Working knowledge of federal procurement processes including RFIs Sources Sought forecasts and competitive positioning

• Ability to understand and articulate customer agency missions stakeholder relationships andGovCondynamics

• Strong writing editing and synthesis skills; able to turn complex inputs into clear professional outputs

• Highly organized detail-oriented and comfortable managing multiple workstreams in parallel
• Proficient with commonGovContools and platforms (e.g. GovTribe SharePoint Microsoft Office)

Preferred

• Experience supporting digital services IT modernization CX/contact centers ServiceNow or enterprise platforms

• Prior experience supporting small to mid-sizedGovConfirms in growth or operations roles

• Familiarity with proposal color reviews compliance checks and capture planning activities

• Comfort working in fast-moving growth-oriented environments with evolving priorities

Success Measures (First 612 Months)

• Improved quality and consistency of customer briefings demos and growth materials

• Timely identification and synthesis of market research and pipeline opportunities

• Clear well-structured pursuit recommendations supporting leadership decision-making

• Enhanced proposal quality through strong editing templates and reusable content

• Consistent external messaging across proposals capability materials and social platforms

Work Environment & Benefits

• Hybrid work flexibility 1 day a week in the office to maintain collaboration
• Health Dental Vision and Life Insurance
• 15 days paid time off
• 10 Paid Holidays
• 401(k) with employer contributions
• Professional development opportunities

Salary Range

The salary range for the Staff Accountant position is competitive and commensurate with experience typically between $130000 $140000 annually plus bonus depending on experience education and qualifications. We also offer a comprehensive benefits package including health insurance retirement plans and career development opportunities.

Equal Employment Opportunity

ServBeyond Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin disability or veteran status.

Americans with Disabilities Act (ADA) Requirements

ServBeyond Solutions is committed to providing reasonable accommodations to individuals with disabilities. If you need an accommodation due to a disability to apply for a position with us please email us at

The physical demands described below represent the essential functions of this position. Reasonable accommodations may be made for individuals with disabilities. The employee is regularly required to speak or listen and frequently uses hands or fingers to handle objects tools or controls. Occasionally the employee must stand walk sit and reach with hands and arms as well as lift or move objects weighing up to 25 pounds. Specific vision abilities include close vision distance vision and the ability to adjust focus with the noise level in the work environment usually being low to moderate.

Required Experience:

Manager