Hershey's Lead Retail Sales Associate

MarketSource is a sales acceleration company focused on delivering better outcomes for many of the worlds most iconic brands. We design operationalize and execute managed sales and customer experience solutions for companies in B2B and B2C environments.

Our solutions are purpose-built and tech-enabled to deliver measurable improvements in business outcomes. We live by a set of people-focused values that guide our relationships with each other and with our clients. By putting people first working together to make others successful and establishing a rich and empowered work culture we create opportunities for our people and the businesses we serve to be successful.

Essential Job Functions:

Drives sales productivity and customer satisfaction within retail locations on various products accessories and services to customers.
Engages in side-by-side selling with retail associates.
Grows program sales performance and other key metrics through sales peer training and marketing promotions.
Develops and manages in-store promotions/sales events and coordinates with appropriate personnel.
Creates product and brand awareness for various products.
Effectively communicates various features advantages of products and services to customers.
Model behaviors for team members and provide feedback and coaching on performance of peers to program management.
Deliver excellent customer experience to clients and customers.
Increase sales and brand awareness of the client products or services.
Display a professional demeanor while representing the brand
Leadership Support: Assist with special projects and initiatives.
Client Relations: Engage with clients for training sales strategy and lead generation.
Providing customer service consultation within retail locations.
Providing positive reinforcement and adult learning techniques to promote learning and skill improvement.
Maintaining sound knowledge of multiple products and services.
Attends requested training sessions and conference calls.
Educates and reviews new product and service offerings with teammates
Develops and manages positive business relationships with retail store management and employees
Ensures proper merchandising at locations including product placement maintenance and brand compliance
Restocks merchandise as needed and allowed.
Supports select retail outlets in assigned geographical territory
Visits retail locations periodically

Required Knowledge Skills and Abilities:

Ability to engage customers and establish relationships
Ability to demonstrate selling skills product knowledge and drive results
Ability to speak confidently to various group sizes.
Analytical thinker with solid problem-solving abilities
Ability to successfully lead a team of sales reps
Ability to work as part of a team and contribute to the success of a group
Ability to work in a changing environment and adapt to the needs of the business
Excellent communication and relationship building skills

Job Requirements:
High School Diploma or equivalent (G.E.D.) required
Minimum of 1 year retail experience in a selling environment
Proficiency with technology data gathering and basic computer applications
Proven track record of sales success in an energetic quota driven environment
Flexibility to work weekends
Valid US Drivers License
Reliable transportation
Some travel may be required within the US

MarketSource is an Equal Opportunity Employer and will consider all applications without regards to race sex age color religion national origin veteran status disability sexual orientation gender identity genetic information or any characteristic protected by law. If you would like to request reasonable accommodation such as the modification or adjustment of the job application process or interviewing process due to a disability please call or email

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections plan or program terms. This role may be eligible for the following:

• Medical dental & vision
• 401(k)/Roth
• Insurance (Basic/Supplemental Life & AD&D)
• Short and long-term disability
• Health & Dependent Care Spending Accounts (HSA & DCFSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO Vacation or Sick Leave)

San Fran Candidates only: Pursuant to the San Francisco Fair Chance Ordinance we will consider for employment qualified applicants with arrest and conviction records.

Los Angeles Candidates only: We will consider for employment all qualified applicants including those with criminal histories in a manner consistent with the requirements of applicable state and local laws including the City of Los Angeles Fair Chance Initiative for Hiring Ordinance.

Unincorporated Los Angeles County Candidates Only: Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Where applicable in accordance with the Los Angeles County Fair Chance Ordinance for Employers Candidates must satisfy all pre-employment screening criteria and may be disqualified due to criminal history because the requirements of this position as outlined above may include: access to valuable company assets; exercise of good judgment and performance of duties safely under work conditions that may be stressful including under supervision of client; access to sensitive personal or financial information; and/or access to objects that may be used to inflict injury or harm to others.