People Operations Administrator
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Job Location:
Washington, AR - USA
Yearly Salary:
$ 80000 - 85000
Posted on:
2 days ago
Vacancies:
1 Vacancy
Job Summary
Job Title: People Operations Administrator
Department: People
Location: Sierra Club office and/or remote. This position requires an ability to travel.
Reports To: Director of People Operations
Supervises: N/A
Context: At the Sierra Club we believe in the power of interdependence. Together we remain committed to the fight for a healthy climate built on a foundation of environmental racial economic and gender justice a future where all people benefit from a healthy thriving planet and a direct connection to nature. As the climate crisis and deeply entrenched systemic racism all fuel injustice we will continue to fight for a bold transformational agenda that recognizes the interconnectedness between our planet our humanity and our future. By recognizing that our destinies are tied we continue to name that all things are fundamentally connected and the overlap between ecology race gender and representative government will move to either advance our collective humanity or to oppress it. Sierra Club has close to 700 staff across the country and a network of 64 local chapters that are led and fueled by thousands of volunteers. We are also proud to be a unionized employer with three labor unions representing more than half of our employees.
Scope: The People Operations Administrator provides essential administrative and operational support across the People Operations function with a primary focus on benefits and leaves (approximately 70% of the role). This position helps ensure that employees receive timely accurate and equitable support by partnering closely with the Leaves & Benefits Manager the People Operations & Compliance Project Manager People Partners Payroll Tech and benefit vendors.
In addition to supporting benefit and leave workflows this role contributes to the People Operations team by processing personnel changes responding to employee inquiries maintaining data accuracy and assisting with operational projects that strengthen the People function.
This is an ideal role for someone early in their HR career who is detail-oriented service-minded and eager to learn the foundations of People Operations.
Job activities include but are not limited to:
- Benefits & Leaves Support (70%)
- Leave of Absence (LOA) Administration Support
- Serve as the first point of contact for basic/routine employee questions about leave processes timelines required forms and available resources re-directing more complex questions to the Benefits & Leaves Manager.
- Draft and send standard communicationsEnter and update LOA-related data in WorkDay under the direction of the Leaves & Benefits Manager.
- Support with leave documentation requirements.
- Support Payroll on processing days (twice monthly).
- Benefits Administration Support
- Process routine benefits changes/transactions in WorkDay.
- Assist employees with basic benefits questions and direct them to appropriate resources plan documents or the Leaves & Benefits Manager for more complex needs.
- Assist with data collection for routine benefits compliance tasks.
- Help maintain updated benefits content on internal platforms and support rollout of communications reminders and educational materials.
- Assist Leave & Benefits Manager with coordination of wellness programming and benefits information sessions.
- Support Payroll on processing days (twice monthly).
- People Operations Support (30%)
- HRIS & Data Administration
- Act as back up to the People Operations & Compliance Project Manager to process personnel changes in the HRIS.
- Support with basic WorkDay troubleshooting re-routing more complex issues to other People Team members or Tech as appropriate.
- Help maintain data integrity across HRIS payroll and benefits systems.
- Employee Service & Ticketing Support
- Help monitor the People Operations ticketing queue and respond to routine questions about policies systems navigation benefits basics and leave process steps.
- Route more complex inquiries to the appropriate People Team member and ensure timely follow-up.
- Track common questions and themes to help inform improvements to employee resources.
- General People Operations Tasks
- Contribute to departmental projects process improvements and data clean-up initiatives.
- Provide logistical support for People Team programs such as training sessions wellness activities or staff engagement activities.
- Other tasks as assigned.
The successful candidate must demonstrate the following skills experience and competencies:
- Detail-Oriented. Strong attention to detail and accuracy.
- Good Communicator. Excellent written and verbal communication skills with a customer-service mindset.
- Discreet. Ability to handle sensitive and confidential information with discretion.
- Reliable. Excellent follow-through and responsiveness.
- System Experience. Comfort working with data spreadsheets and HRIS platforms.
- Organized. Strong organizational skills and the ability to manage multiple tasks and priorities.
- A Learners Mind. Curiosity and willingness to learn about benefits leaves compliance and HR operations fundamentals.
- Committed to evolution. Committed to continuously deepening and evolving your own understanding of systems of oppression through study openness and humility. And you easily recognize your own relationship to privilege and power examining and shifting your behaviors as appropriate.
- Uplifting and additive. See mistakes as opportunities for growth; problems as catalysts for solutions and inspire others along the journey. You carry a constructive approach can-do attitude a sense of humor and authentic kindness wherever you go.
The strongest candidates will also demonstrate the following skills experience and competencies:
- 1 years of administrative HR operations or customer support experience (internships and volunteer experience welcome).
- Experience with WorkDay is preferred but experience with any HRIS system is a plus.
- Familiarity with common HR processes (onboarding benefits basics data entry ticketing systems).
- Experience working in a fast-paced environment with multiple stakeholders.
$80000 - $85000 a year
Compensation and Benefits
The salary range for this position is $80000 - 85000 annually.
The Sierra Club offers a competitive salary package commensurate with skills and experience plus excellent benefits that include medical dental and vision coverage and a retirement savings 401(k) plan.
This is a category 6 non-exempt non-represented confidential position.
To Apply
The Sierra Club provides equal employment and advancement opportunities to all staff members. Employment decisions are based on merit qualifications lived experience and skills. The Sierra Club does not discriminate in employment opportunities or practices on the basis of race color creed religion national origin immigration status socioeconomic status ancestry age size sex sexual orientation gender gender identity familial status veteran status disability AIDS/HIV status medical condition prior conviction arrest history traits historically associated with race including but not limited to hair texture and protective hairstyles or any other characteristic protected by law.
The Sierra Club values applicants who are people that identify as Black Indigenous and other minoritized groups; women; queer transgender gender non-conforming and gender fluid people.
Explore enjoy and protect the planet.
We may use artificial intelligence (AI) tools to support parts of the hiring process such as reviewing applications analyzing resumes or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed please contact us.
Required Experience:
Unclear Seniority
Key Skills
- Six Sigma
- Lean
- Management Experience
- Process Improvement
- Microsoft Outlook
- Analysis Skills
- Warehouse Management System
- Operations Management
- Kaizen
- Leadership Experience
- Supervising Experience
- Retail Management
About Company
Sierra Club has grown to become America's largest grassroots environmental advocacy organization--and also one of its most effective. The Sierra Club promotes outdoor activities and environmental activism on both the local and national levels through political lobbying, education, out ... View more
