Assistant Manager

Closter, NJ - USA

Monthly Salary: Not Disclosed

Posted on: 3 days ago

Vacancies: 1 Vacancy

Job Summary

Description

Garys Wine & Marketplace is seeking a hands-on motivated Assistant Manager (AM) to support daily store operations and help drive an exceptional customer experience. This role is second-in-command at the store level and works closely with the General Manager to ensure the store runs smoothly the team is supported and guests receive outstanding service.

The ideal candidate is a strong floor leader who enjoys working with people thrives in a fast-paced retail environment and takes pride in maintaining high operational and service standards.

About Garys Wine & Marketplace

Garys Wine & Marketplace is a locally owned business and a leading wine retailer in the tri-state area with established brick-and-mortar stores and a strong online presence. We specialize in offering a wide selection of fine wines beers spirits artisanal cheeses quality meats and gourmet foodsall at competitive prices.

Our reputation is built on outstanding customer service and a knowledgeable team that is passionate about great products. Joining Garys means being part of a dynamic customer-focused environment where expertise teamwork and enthusiasm are valued.

Key Responsibilities

Serve as second in command of store operations supporting the General Manager in daily execution and leadership
Direct monitor and support team members in their day-to-day responsibilities
Help train coach and develop staff ensuring new hires are properly onboarded and existing team members continue to grow
Oversee customer service issues and ensure a consistently positive guest experience
Assist in meeting financial operational and staffing goals
Ensure the store is adequately stocked organized and merchandised including endcaps and product displays
Help implement and follow store procedures and operational standards
Communicate store needs challenges and opportunities clearly to the General Manager

Requirements

Qualifications & Requirements

3 years of management experience in a retail environment
A systems-oriented leader with the ability to follow and help improve store procedures
Strong leadership presence with a positive team-focused management style
Ability to provide constructive feedback that motivates and supports staff
Comfort and experience using technology including:

Point of sale (POS) systems
E-commerce and order fulfillment platforms
Customer support or ticketing tools
Employee scheduling and delivery routing software

Strong written and verbal communication skills
Excellent customer service skills and a genuine passion for working with customers
Ability to work in a fast-paced high-volume environment
Proficiency in Microsoft Office and Outlook
Flexible availability including evenings and weekends
Ability to lift to 40 lbs

Benefits

We offer a friendly working environment a competitive starting salary flexible hours and a generous employee discount. For full-time employees benefits such as 401K and health insurance are available subject to the terms in our Employee Handbook.

Required Experience:

Manager

DescriptionGarys Wine & Marketplace is seeking a hands-on motivated Assistant Manager (AM) to support daily store operations and help drive an exceptional customer experience. This role is second-in-command at the store level and works closely with the General Manager to ensure the store runs smooth...