Senior Amazon Marketplace Manager (SALATAM)

About the Role
We are seeking a Senior Amazon Marketplace Manager to own the day-to-day execution and operational excellence of our Amazon Seller Central account for a $10M annual revenue pet brand . This role is responsible for maintaining account health managing inventory and listings coordinating promotions and ensuring our external PPC agency is aligned accountable and performing effectively.

This is a hands-on execution-focused role that requires strong judgment independence and proactive communication. The ideal candidate has deep experience managing high-volume Amazon 3P businesses understands the nuances of pet and consumable products and can operate with minimal oversight while keeping leadership well informed.

About the company:
A family-owned pet product manufacturer focused on creating high-quality wholesome dog treats using ethically sourced ingredients. Beyond producing its own brands it offers private label product development and manufacturing services to partners of all sizes operating one of the largest certified pet treat facilities in the industry and serving customers domestically and internationally.

Core Responsibilities

Seller Central Ownership & Account Health
Own daily management of Amazon Seller Central for a $10M brand including:

• Account Health and Performance Notifications
• Policy compliance and issue resolution
• Suppressed inactive or stranded listings
• Proactively identify and resolve catalog issues variation errors and indexing problems
• Open manage and escalate Seller Support cases with clear documentation and follow-through
• Ensure the account remains compliant with Amazon policies especially within the pet and consumables category

Listing & Catalog Management
Maintain and optimize product listings including:

• Titles bullets descriptions images A Content and backend keywords
• Manage parent/child variations (size flavor pack count bundles) common in pet consumables
• Ensure claims language ingredients and pet-specific compliance requirements are accurate
• Support new product launches seasonal refreshes and content updates
• Maintain clean consistent catalog data across a high-volume SKU assortment

Inventory & FBA Operations

• Monitor daily FBA inventory levels across a large revenue-critical catalog and flag replenishment risks early
• Create and manage FBA shipment plans prep requirements and labeling
• Track inbound shipments and resolve discrepancies
• Monitor and take action on stranded aged and excess inventory
• File track and reconcile FBA reimbursement cases for lost or damaged inventory
• Coordinate FBM or backup fulfillment strategies when needed

Advertising & PPC Agency Oversight
The Senior Amazon Operator serves as the internal owner and coordinator for Amazon advertising for a $10M brand working closely with an external PPC agency. This role does not execute day-to-day bid management but is accountable for ensuring advertising efforts are aligned with inventory availability promotions and overall business goals.

Performance Tracking & Reporting

• Track and report on core Amazon KPIs for a $10M Amazon business
• Deliver concise weekly performance summaries with insights and action items
• Identify trends related to seasonality repeat purchase behavior and pet category dynamics

• Monitor Buy Box ownership and competitive pricing in a highly competitive pet category
• Adjust pricing within approved guardrails
• Identify unauthorized sellers listing hijacks and MAP violations
• Support brand protection efforts through documentation and reporting

Cross-Functional Communication

• Serve as the primary Amazon execution partner to leadership for aseven-figure monthly business
• Flag risks opportunities and required decisions proactively
• Coordinate with creative and brand teams on:
• Listing refreshes
• Brand Store updates
• Review and Q&A insights from pet owners
• Improve and document SOPs related to Amazon operations and agency collaboration

Required Qualifications

• 4 years of hands-on Amazon 3P Seller Central experience
• Experience supportinglarge-scale Amazon brands ($5M preferred)
• Strong experience managing FBA-heavy catalogs
• Proven ability to oversee and collaborate with external PPC agencies
• Experience with pet CPG or consumable products
• Strong written English communication skills
• Highly organized detail-oriented and able to work independently

Preferred Qualifications

• Experience managing multi-SKU pet brands with complex variations
• Familiarity with tools such as Helium 10 Jungle Scout Sellerboard Pacvue or similar
• Experience working as an offshore operator for US-based brands
• Knowledge of Subscribe & Save optimization and repeat purchase metrics

What Success Looks Like

• Amazon operations scale smoothly for a$10M brandwithout operational fires
• Seller Central issues are identified and resolved proactively
• Listings remain compliant optimized and conversion-focused
• Inventory stays in stock with minimal aged or stranded units
• PPC agency is well-managed aligned and accountable at scale
• Leadership has clear timely visibility into Amazon performance

Working Structure (Offshore Role)

• Full-time dedicated role
• Required overlap with US business hours
• SOPs provided; continuous improvement and documentation expected
• High accountability for execution communication and follow-through

Required Experience:

Manager