Intake Specialist (Care Team)

Roanoke, VA - USA

Monthly Salary: Not Disclosed

Posted on: Yesterday

Vacancies: 1 Vacancy

Job Summary

Benefits:

401(k)
401(k) matching
Dental insurance
Employee discounts
Flexible schedule
Free food & snacks
Opportunity for advancement
Training & development
Vision insurance
Wellness resources

Who We Are:

Since 1948 The Rescue Mission of Roanoke has been on the mission of Helping Hurting People in Jesus Name. The Mission nourishes the mind body and spirit through dedicated team members and volunteers that extend the compassion of Christ to our neighbors in need.

We are a non-profit faith based equal opportunity employer.

The Intake Specialist serves as the initial point of contact with guests seeking overnight stay in the emergency shelters. Responsible for completing the intake process while providing accurate thorough and timely documentation. Collaborates with care team and shelter team as appropriate.

Reports to: Chief Executive Officer (CEO)

Hours of Availability:

Part-Time 3pm 8pm; 5 evenings each week

Compensation: $15.00/hour (non-exempt/hourly)

Our Team Members should exhibit the following:
Possess a sincere love of Christ and maintain a Christian Walk that is evident of that love.

Individuals must be willing to adhere to The Rescue Mission of Roanokes Statement of Faith & Code of Ethics.

Demonstrates a genuine interest in the safety and well-being of our guests and team members.

Understanding of volunteer engagement and ability to utilize and appreciate volunteers in daily tasks.

Strong work ethic and commitment to work as scheduled to include holidays and weekends as assigned.

Strong listening as well as written & verbal communication skills to execute instructions keep others informed and exhibit professionalism.

Demonstrated attention to detail/strong organizational skills to assist with multiple daily assignments and special projects.

Ambitious to exceed expectations.

Job Specific Qualifications:

Professional friendly and pleasant customer focused skillset

Basic keyboarding skills to include Microsoft Office and database experience helpful

Ability to work nights and weekends as scheduled

Career Summary (not all-inclusive list):

Intake Responsibilities

Maintain professional friendly and C.H.R.I.S.T. values while performing demanding tasks and during interactions with guests team members and the community
Serve as point of contact for guest assessment and intake process to include proper documentation and communication to appropriate team member(s)/supervisors
Facilitate Coordinated Intake (Mission Tracker Clarity release of information etc.)
Active engagement with volunteers and interns; train and assist
Provide support to Shelter teams; includes dining room and chapel supervision as available
Attend company meetings as required

All team members may be asked to complete other duties as assigned by the leadership/management with an expectation to complete these assignments as requested.

Physical demands essential to performing the job duties of this position (not an all-inclusive list).

Prolonged periods of sitting.

Prolonged - Communicating with others to exchange information.

Prolonged computer use; computer screen exposure.

Temperatures may vary depending on activity/events; indoor/outdoor exposure.

Noise levels may vary depending on activity/event and/or location.

Activity may include occasional stooping twisting turning pushing pulling.

Lift up to 50 pounds; not repetitive.

Occasional - Moving around to accomplish a task.

The Rescue Mission of Roanoke is a drug-free and tobacco-free workplace.

We look forward to reviewing your qualifications!

Compensation: $15.00 per hour

Since 1948 the Rescue Mission has continued a tradition of comprehensive care to those in crisis in our community. The homeless the hungry the chemically addicted the impoverished and the hopeless have all found a warm welcome at the Rescue Mission.

Men women and children have found a safe place and compassionate friends in their darkest moments. The Rescue Mission is open 24 hours/day and 365 days/year and provides food clothing shelter an on-site clinic Recovery Program case management and aftercare services. All people in crisis are served regardless of race gender creed age or ethnicity.

In addition the Rescue Mission operates a Donation and Recycling Center 2^ndHelpings Gallery and Shop Thrift 460 and has an online store presence. All proceeds from sales benefit the programs of the Rescue Mission.

With the mission statement helping hurting people in Jesus name the Rescue Mission of Roanoke nourishes the mind body and spirit through dedicated staff and volunteers that extend the compassion of Christ to our neighbors in need.

Required Experience:

Benefits:401(k)401(k) matchingDental insuranceEmployee discountsFlexible scheduleFree food & snacksOpportunity for advancementTraining & developmentVision insuranceWellness resourcesWho We Are:Since 1948 The Rescue Mission of Roanoke has been on the mission of Helping Hurting People in Jesus Name. T...