Community Marketing & Experience Manager Direct Hire

Community Marketing & Experience Manager

Rochester NY
Full-Time $50000$60000 annually full benefits

Where Community Brand and Experience Come Together

Are you energized by people storytelling and creating memorable experiences Do you love being the connector the person who brings spaces brands and communities to life

TES Staffings client is seeking a Community Marketing & Experience Manager to be the face voice and heartbeat of one of Rochesters most dynamic residential communities. This role blends marketing concierge style service and event coordination into a highly visible relationship-driven position with real ownership and creative input.

This is an ideal opportunity for someone early in their career who wants hands on experience in marketing community engagement events and brand-buildingnot a desk-bound admin role.

Why This Role Stands Out

Build a personal brand as a community connector and experience curator
Gain real-world marketing and communications experience
Plan and support events programming and tenant experiences
Work closely with tenants students partners and community leaders
Grow fast with autonomy mentorship and leadership exposure
Competitive salary strong benefits package

What Youll Do

Community Experience & Concierge Services

• Act as a welcoming professional point of contact for residents partners and visitors

• Deliver a high-touch concierge-style experience that makes residents feel known and supported

• Build trust and rapport through consistent communication and relationship management

• Balance community guidelines with a warm service-oriented approach

• Participate in a rotating on-call schedule for urgent after-hours needs

Marketing Communications & Brand Presence

• Own and produce a weekly tenant newsletter highlighting events amenities and community updates

• Promote vacancies through engaging online listings and outreach efforts

• Create and distribute marketing and promotional materials

• Represent the community at college housing fairs campus events and outreach initiatives

• Serve as a brand ambassador for the property both on-site and in the community

Events Programming & Engagement

• Support the planning and execution of tenant events and community programming

• Help activate shared spaces like the student lounge and common areas

• Collaborate on initiatives that strengthen resident engagement and retention

Operations & Coordination (Experience-Focused)

• Coordinate tours open houses and move-in experiences

• Facilitate smooth move-ins and move-outs with attention to detail and hospitality

• Liaise with maintenance and cleaning teams to ensure spaces reflect brand standards

• Manage access logistics (keys fobs parking amenities)

• Assist with lease documentation and basic rent-related coordination

What Were Looking For

• Bachelors degree required

• Strong communicator with a people-first mindset

• Interest in marketing events hospitality communications or community-building

• Organized proactive and comfortable juggling multiple priorities

• Tech-savvy and eager to learn new systems

• Professional dependable and solutions-oriented

• English fluency required; bilingual and/or ASL skills a plus

• Reliable transportation and punctual attendance

Compensation & Benefits

• Salary: $50000$60000 annually

• Benefits include:

  • 401(k) with employer match and safe harbor contributions

  • Health Dental Vision and Life Insurance

  • Paid Time Off Sick Time and Paid Holidays

  • Short- and Long-Term Disability