Reservations Manager

Amsterdam - Netherlands

Monthly Salary: Not Disclosed

Posted on: 2 days ago

Vacancies: 1 Vacancy

Job Summary

Job description

About Us
Embark on a journey into the world of unparalleled excellence at De LEurope Amsterdam. Situated in the bustling heart of Amsterdam we are seeking a Reservations Manager to lead our Reservations this role you will combine leadership commercial insight and hands-on expertise to ensure exceptional guest service while maximizing room revenue.

What Youll Do
Lead coach and motivate the Reservations team to deliver outstanding service and commercial results Oversee all reservation inquiries via phone email and digital channels with professionalism and accuracy Drive upselling and cross-selling of rooms packages and experiences Collaborate closely with different departments to create a personalized guest journey Manage reservations in the PMS and ensure accurate administration and VIP handling Contribute to strategic commercial goals including occupancy ADR and revenue.

Who You Are
Proven experience in reservations management within a luxury or high-end hospitality environment Strong leadership skills with the ability to coach and motivate a team Exceptional guest service mindset with attention to detail Commercially aware and able to drive upselling and conversion Excellent organizational and operational skills ensuring accuracy and efficiency Effective communicator in both Dutch and English able to collaborate across departments The ability to anticipate and resolve issues proactively.

Nice to Have
Understanding of luxury trends Knowledge regarding Opera

Job requirements

What we offer you
Competitive salary based on experience 25 vacation days and 8% holiday allowance Pension Horeca & Catering Travel allowance Discount on health insurance Lease your own Swapfiets We take care of and wash your uniform Experience stay at De LEurope Amsterdam 50% discount in our own restaurants & bars and over 20 partner hotels Friends and family discount rate Varied fresh and healthy meals Personal coaching and access to LinkedIn Learning Development opportunities based on your ambition.

Lets meet!
We are looking forward meeting you! When you send your application we will carefully review and personally contact you. After that you will be invited to meet us in person. This is your opportunity to get to know your future colleagues and ours to understand your strengths and potential. If we both feel there is a match we schedule the next step. This can be another chat with different colleagues a look behind the scenes or an assessment. We do whatever is needed to decide on your next career step!

Great news!

Your application is succesfully submitted we are looking forward to meeting you!

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Required Experience:

Manager

Job descriptionAbout UsEmbark on a journey into the world of unparalleled excellence at De LEurope Amsterdam. Situated in the bustling heart of Amsterdam we are seeking a Reservations Manager to lead our Reservations this role you will combine leadership commercial insight and hands-on expertise to...