Technical Service Representative Automotive Coatings

Pooler, GA - USA

Monthly Salary: Not Disclosed

Posted on: 2 days ago

Vacancies: 1 Vacancy

Job Summary

As a Certified Optima Solutions Professional - Automotive Coatings you will represent PPG onsite at HMGMA (Hyundai Motor Group Metaplant America) ensuring customer satisfaction by providing outstanding customer service. You will be responsible for both Plant and PPG goals to control parameter specifications and coatings quality. You will participate in continuous improvement team and problem-resolution meetings with Plant Operations and Management. You will report to the Optima Solutions Site Manager and work onsite at the HMGMA outside Savannah GA.

Main Responsibilities:

Support the ongoing activities of onsite PPG customer team at automotive production facility and communicate logically with initiative to understand customer concerns collect data take appropriate actions to prevent and resolve issues.
Ensure plant operations are functional and provide the customer with proactive support.
Communicate regular updates to PPG Technical and Account management help direct the PPG onsite team activity and ensure EHS compliance.
Provide resolutions to customer inquiries application process monitoring inventory material ordering and hands-on support; followed by a written daily shift report.
Use mechanical aptitude to explain complex ideas across technical production and non-technical personnel to satisfy customer requirements.
Hold weekly meetings with technical experts to review weekly sample test reports.
Engage daily with customer to provide feedback from data collected; answer questions and provide recommendations.
Record weekly inventories and communicate with management for publication to customer and PPG internally.
Use PPG digital tools (AIM ETQ SAM Daily Dashboard as required).
Be accountable to meet commitments and take ownership of responsible areas.
Support any special projects to support PPG materials and plant initiatives.
Provide sales support to maintain and expand business and ensure effective startup of new products.

Qualifications:

High School Diploma or equivalent required
5 years experience with industrial coating technologies including basecoat/clearcoat systems OEM Ecoat/Paint approval process and specifications experience with other coatings layers is beneficial.
Proficient in Microsoft programs Excel Word PowerPoint
Ability to work in customer production environment around automated equipment and be able lift 50 lbs. on a limited basis.
Ability to work well within a team environment to meet challenges.

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About us:

Here at PPG we make it happen and we seek candidates of the highest integrity and professionalism who share our values with the commitment and drive to strive today to do better than yesterday everyday.

PPG: WE PROTECT AND BEAUTIFY THE WORLD

Through leadership in innovation sustainability and color PPG helps customers in industrial transportation consumer products and construction markets and aftermarkets to enhance more surfaces in more ways than does any other company. To learn more visit and follow @ PPG on Twitter.

The PPG Way

Every single day at PPG:

We partner with customers to create mutual value.

We are One PPG to the world.

We trust our people every day in every way.

We make it happen.

We run it like we own it.

We do better today than yesterday everyday.

PPG provides equal opportunity to all candidates and employees. We offer an opportunity to grow and develop your career in an environment that provides a fulfilling workplace for employees creates an environment for continuous learning and embraces the ideas and diversity of others. All qualified applicants will receive consideration for employment without regard to sex pregnancy race color creed religion national origin age disability status marital status veteran status sexual orientation gender identity or expression. If you need assistance to complete your application due to a disability please email

PPG values your feedback on our recruiting process. We encourage you to visit and provide feedback on the process so that we can do better today than yesterday.

Benefits will be discussed with you by your recruiter during the hiring process.

PPG pay ranges and benefits can vary by location which allows us to compensate employees competitively in different geographic markets. PPG considers several factors in making compensation decisions including but not limited to skill sets experience and training qualifications and education licensure and certifications and other organizational needs. Other incentives may apply.

Our employee benefits programs are designed to support the health and well-being of our employees. Any insurance coverages and benefits will be in accordance with the terms and conditions of the applicable plans and associated governing plan documents.

Required Experience:

Unclear Seniority