Analyst Early Engagement

Toronto - Canada

Yearly Salary: $ 68000 - 102000

Posted on: 2 days ago

Vacancies: 1 Vacancy

Department:

Marketing

Job Summary

Hiring Range: $68000 to $102000 annually bonus benefits
The above represents the expected salary range for this job requisition. Ultimately in determining your pay well consider your location experience and other job-related factors.

The job posting is for an existing vacancy.

We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones physical financial and mental health as well as providing the flexibility you need to thrive personally and professionally:

Competitive base salaries
Bonus incentives
Support for financial-well-being and retirement
Comprehensive medical dental vision life insurance and disability benefits (depending on location)
Flexible working model with hybrid onsite or virtual arrangements depending on role and business need
Generous paid parental leave policies (depending on your location)
Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
Free and confidential counseling support through our Healthy Minds program
Career development and training opportunities

American Express is committed to providing an inclusive and accessible work environment in which all people who apply for positions or who work for or on behalf of Amex are treated with dignity and respect and are provided with equal treatment with respect to employment regardless of that persons age sex sexual orientation gender identity gender expression race colour ancestry ethnic or national origin citizenship religion or creed marital status family status pregnancy disability record of offences social condition or origin political beliefs association or activity or other factors prohibited under applicable Human Rights legislation (the Prohibited Grounds). If you have a disability and need accommodation please speak with the Recruiter for more information.

Offer of employment with American Express is conditioned upon the successful completion of a background verification check subject to applicable laws and regulations.

At American Express our culture is built on a 175-year history of innovation shared values and Leadership Behaviors and an unwavering commitment to back our customers communities and colleagues. As part of Team Amex youll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills develop as a leader and grow your career.

Here your voice and ideas matter your work makes an impact and together you will help us define the future of American Express.

How will you make an impact in this role

As a member of the Early Engagement team you will be responsible for onboarding new Cardmembers and driving customer engagement through targeted communications and initiatives to enhance the member experience. This includes welcome assets early tenure communications and implementation of capabilities to increase customer value in the first year of Card membership. You will achieve this by developing strategies and executing your marketing plans through digital and offline channels. You will continually develop and hone your analytical skills by analyzing the performance of your marketing activities deriving insights and making analytical based decisions and recommendations.

Responsibilities

Specific responsibilities include the following:

Lead the end-to-end marketing execution of strategies and campaigns this includes working with creative agencies to develop marketing collateral and obtaining stakeholder approval.
Working with internal systems internal & external teams vendors and partners to deploy marketing initiatives.
Measuring campaign performance to inform future actions.
Leverage reporting on marketing campaigns channels and customer journeys to derive insights and make analytical based decisions to inform our strategies.
Assess performance against KPIs and support annual strategic marketing planning.
Supporting the development and execution of portfolio strategy including new capabilities customer experiences & treatments.
Identification of user journey gaps & optimization opportunities.
Understand customer and competitive trends with competitive and qualitative assessments and making strategic recommendations.
Working effectively across broader Amex teams (Servicing Legal Compliance Technologies International Center of Excellence etc.).
Partnering with internal marketing teams on developing & deploying marketing communications.
Developing testing and launching new customer experiences and capabilities.

Qualifications

Strong focus on innovation and initiative to own a project from conception through implementation and evaluation.
Proven ability to challenge the status quo to improve existing processes campaigns and assets.
Demonstrated multi-tasking project management attention to detail and prioritization skills in a fast-paced environment.
Excellent relationship-building collaboration influencing and communication skills across a diverse group of partners.
Highly proficient in MS Office suite (Powerpoint Excel Word).
1 years work experience in a Marketing or Product Management function.
University degree in Business or Marketing or equivalent work experience.

Required Experience:

Hiring Range: $68000 to $102000 annually bonus benefits The above represents the expected salary range for this job requisition. Ultimately in determining your pay well consider your location experience and other job-related factors.The job posting is for an existing vacancy.We back you with benef...