Partnership Analyst
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Job Location:
Monthly Salary:
Posted on:
Yesterday
Vacancies:
1 Vacancy
Job Summary
The Partnership Analyst is a key contributor to TALs Group Partnerships team ensuring outstanding outcomes for our superannuation and corporate partners. This role delivers high-quality operational insights relationship management and technical/product support to help TAL meet contractual obligations enhance partner satisfaction and drive continuous improvement across the business.
You will collaborate closely with stakeholders across underwriting claims product complaints and technical teams to manage reporting resolve queries and assist in delivering strategic initiatives.
Success in this position requires a proactive persuasive and self-driven approach along with the ability to influence diverse stakeholders and balance competing priorities. Equal emphasis is placed on ownership and follow-through quality and attention to detail and timeliness and urgency.
In This Role You Will
- Develop a strong understanding of TALs contractual regulatory and operational commitments across Insurance Service Agreements and related documentation
- Provide timely and professional support to the Partnership Management team implementation tasks and general relationship management activities
- Support fund administrators/trustees by facilitating queries and providing operational insights across underwriting claims contact centre complaints and technical teams.
- Complete data analysis deep dives to identify operational trends risks or insights that may impact partner outcomes or service delivery
- Prepare and deliver reporting in line with contractual obligations under the Insurance Services Agreement (ISA) ensuring accuracy timeliness and clear communication of insights or required actions
- Assist in preparing partner updates responses to escalations and coordination of stakeholder actions across the business
Qualifications :
- High proficiency in Microsoft Office 365 particularly Excel (pivot tables lookups data analysis and reporting
- Solid analytical capability including the ability to interpret data identify insights and prepare clear summaries
- Strong client relationship management and customer service orientation
- Minimum 3 years experience in the financial services sector (life insurance superannuation or wealth management preferred)
- Experience in operations product partnerships or claims is highly regarded
Additional Information :
TAL is one of Australias leading life insurers committed to inclusion and supporting the career growth of our diverse workforce. Were proud to be:
- An Inclusive Employer Recognised as Employer of Choice for Gender Equality by the Workplace Gender Equality Agency and Bronze Tier Status within the Australian Workplace Equality Index
- Diversity Champions Member of Diversity Council Australia Australian Disability Network Pride in Diversity and Champions of Change
- Reconciliation Advocates Read our Innovate Reconciliation Action Plan.
- We welcome applications from people with diverse experiences perspectives and backgrounds including Aboriginal and Torres Strait Islander people caregivers individuals living with disabilities people from culturally diverse backgrounds and the LGBTIQ community.
- Need adjustments during the recruitment process Let our team know by getting in touch with us herewere here to support you.
Yourealwaysaccountable for your actions. You never give up. You strive to find the best outcomes for customers and valueworking together to find the best solutions for problems.
As part of the recruitment process there are several checks which may be conducted to demonstrate your eligibility for a role at TAL including Criminal History Bankruptcy Entitlement to Work Regulatory and Reference Checks.
#LI-Hybrid
Everyone at TAL has a responsibility to do the right thing and is accountable for the way they conduct themselves. Our expectations are that you follow the principles set out in our Code of Conduct when you come to work every day. Risk management is everyones responsibility.
If you are already a TAL employee please apply via the SmartRecruiters button in Workday and navigate to the Employee Portal. This is important to ensure that your application is recorded accurately.
Remote Work :
No
Employment Type :
Full-time
Key Skills
- ArcGIS
- Intelligence Community Experience
- GIS
- Python
- Computer Networking
- Data Collection
- Intelligence Experience
- R
- Relational Databases
- Analysis Skills
- Data Management
- Application Development
About Company
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