Front desk and booking agent stagiaire

milan - Italy

Monthly Salary: Not Disclosed

Posted on: 2 days ago

Vacancies: 1 Vacancy

Job Summary

Responsibilities:

Create and modify reservation
Group reservation to manage
Check in and check out
Allocation rooms coordinating with the housekeeping department.
Anticipating guests needs and handle their inquiries
Having a complete knowledge of the hotel including room types relative features and facilities rates F&B outlets and promotions etc.
During the night shift you are responsible for the activities such as: hotel closing cash collection and anticipating the needs of the next day.

Qualifications :

Careful of others and the environment around you: you contribute to making the stay as impeccable as unforgettable by bringing your little personal touch!

With a strong team spirit and a keen sense of interpersonal skills you are attentive to the needs of guests.

Very fluent in Italian and English you also have a good knowledge of a third language

By joining us as a booking & front desk agent you will become an Heartist!

Informazioni aggiuntive :

What we offer:

Be part of an international company
Work for a leader brand as Accor present in more than 110 countries
Training development and career opportunities
Benefits according to the role
Accor discounts card

Your development:

Whats more Accor offers you training in all the hotel jobs throughout your career and infinite possibilities for career development across multiple establishments and brands within the groups hotels.

Our commitment to Diversity & Inclusion:

We are an inclusive company and our ambition is to attract recruit and promote diverse talent.

Why work for Accor

We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day making sure that work brings purpose to your life so that during your journey with us you can continue to explore Accors limitless possibilities.

By joining Accor every chapter of your story is yours to write and together we can imagine tomorrows hospitality. Discover the life that awaits you at Accor visit will be waiting for you!

Be ALL you are with all your Heart #LimitlessCareers

The job offer refers to both gender in accordance with the provisions of Legislative Decree 903/77 and Legislative Decree 125/91

Remote Work :

Employment Type :

Full-time

Responsibilities:Create and modify reservationGroup reservation to manageCheck in and check outAllocation rooms coordinating with the housekeeping department.Anticipating guests needs and handle their inquiriesHaving a complete knowledge of the hotel including room types relative features and facili...