Business Development Representative

ServiceNow

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profile Job Location:

San Diego, CA - USA

profile Monthly Salary: Not Disclosed
Posted on: Yesterday
Vacancies: 1 Vacancy

Job Summary

We are seeking a motivated Business Development Representative (BDR) to help generate meetings that convert to qualified opportunities to support early-stage pipeline growth. This role focuses on learning core prospecting and outreach techniques that engage buying group members and develop foundational knowledge of ServiceNow.

The BDR engages prospective buying groups through structured outreach activities qualifies meeting interest using defined guidelines documents interactions accurately and hands off qualified meetings to the GTM team (s) for opportunity addition to engaging buying groups the BDR is also responsible for follow-up across strategic marketing events.

What you get to do in this role:

  • Engages current and future clients through phone email and socialand connects with key contacts using approved messaging and defined qualification criteria.
  • Apply basic problem-solving techniques to assess client needs and determine appropriate next steps based on defined criteria.
  • Have consistent engagement and collaboration with the Global Business Acceleration (GBA) management team Development team and GTM team(s).
  • Amplify brand approved generated content with prospective customers to deliver a connected personalized experience.
  • Keep all engagement and follow-up activities accurately documented across ServiceNow internal systems to support clear reporting and forecasting.
  • Participate in development simulations participation in-person competitions and meet KPI expectations

Qualifications :

To be successful in this role you have:

  • High school diploma or GED equivalent required
  • Strong verbal and written communication skills and the ability to learn and apply standard outreach and qualification practices.
  • Relationship-building and interpersonal skills with the ability to collaborate effectively with peers sales partners marketing renewals development teams and GBA leadership.
  • High motivation curiosity and openness to coaching and feedback.
  • A resilient work ethic; reliable confident collaborative driven and coachable.
  • Willingness to learn AI-native tools and innovate on how theyre used to enhance outreach prioritization and daily workflows.
  • Strong organization and attention to detail with the ability to follow established processes for documenting activities and managing follow-ups.
  • Ability to influence others and convey a sense of urgency to drive issues to closure.
  • A basic understanding of cloud computing and SaaS concepts or the willingness to learn quickly.
  • Ability to participate in development simulations in-person messaging activities and meet defined performance and metrics expectations.
  • Interest in building customer relationships qualifying opportunities and contributing to early-stage pipeline that drives company revenue.
  • Commitment to full participation in Global Business Acceleration development tracks to launch an enduring career at ServiceNow within 48 months.

Additional Information :

Work Personas

We approach our distributed world of work with flexibility and trust. Work personas (flexible remote or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.

Equal Opportunity Employer

ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race color creed religion sex sexual orientation national origin or nationality ancestry age disability gender identity or expression marital status veteran status or any other category protected by addition all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. 

Accommodations

We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process or are unable to use this online application and need an alternative method to apply please contact for assistance. 

Export Control Regulations

For positions requiring access to controlled technology subject to export control regulations including the U.S. Export Administration Regulations (EAR) ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. 

From Fortune. 2025 Fortune Media IP Limited. All rights reserved. Used under license. 


Remote Work :

No


Employment Type :

Full-time

We are seeking a motivated Business Development Representative (BDR) to help generate meetings that convert to qualified opportunities to support early-stage pipeline growth. This role focuses on learning core prospecting and outreach techniques that engage buying group members and develop foundatio...
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Key Skills

  • Business Development
  • Sales Experience
  • B2B Sales
  • Time Management
  • Cold Calling
  • Outbound Sales
  • Account Management
  • Salesforce
  • Inside Sales
  • Telemarketing
  • CRM Software
  • Lead Generation

About Company

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Learn here. Grow here. Make a difference here. At ServiceNow, our cloud?based platform and solutions deliver digital workflows that create great experiences and unlock productivity for employees and enterprises. We’re growing fast, innovating even faster, and making an impact on our c ... View more

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