Customer Representative

Jonesboro, GA - USA

Monthly Salary: Not Disclosed

Posted on: 4 days ago

Vacancies: 1 Vacancy

Job Summary

Job Title: Customer Representative Company: Jonesbororealtycompany Employment Type: Full-Time Location: Jonesboro AR About the Company: Jonesbororealtycompany is a leading real estate company in Jonesboro AR. We are dedicated to providing our clients with exceptional customer service and helping them achieve their real estate goals. Our team is made up of experienced and knowledgeable professionals who are passionate about the real estate industry. Job Overview: We are seeking a highly motivated and customer-oriented individual to join our team as a Customer this role you will be the first point of contact for our clients and will be responsible for providing excellent customer service and support. You will work closely with our sales and marketing teams to ensure a smooth and positive experience for our clients. Key Responsibilities: - Serve as the main point of contact for all customer inquiries and concerns - Build and maintain strong relationships with clients by providing exceptional customer service - Respond to customer inquiries via phone email and in-person in a timely and professional manner - Provide accurate and up-to-date information about our company services and properties - Assist clients with the buying and selling process by scheduling appointments conducting property searches and coordinating showings - Collaborate with our sales and marketing teams to ensure a seamless customer experience - Keep detailed records of all customer interactions and transactions - Handle and resolve any customer complaints or issues in a timely and effective manner - Stay updated on industry trends and market conditions to better assist clients - Attend team meetings and training sessions to continuously improve customer service skills and knowledge of the real estate market Qualifications: - High school diploma or equivalent; Bachelors degree in business marketing or a related field is preferred - 1-2 years of experience in customer service preferably in the real estate industry - Excellent communication and interpersonal skills - Strong problem-solving and decision-making abilities - Ability to multitask and prioritize tasks effectively - Proficient in Microsoft Office and CRM software - Knowledge of the local real estate market is a plus - Must be able to work full-time including some evenings and weekends as needed Why Work for Us - Competitive salary and benefits package - Opportunity for growth and advancement within the company - Collaborative and supportive team environment - Training and development opportunities - Work-life balance and flexible schedule options Join our team and be a part of a fast-paced and dynamic company that values its employees and clients. Apply now to become our next Customer Representative!