Manager, Site Support

Working with Us
Challenging. Meaningful. Life-changing. Those arent words that are usually associated with a job. But working at Bristol Myers Squibb is anything but usual. Here uniquely interesting work happens every day in every department. From optimizing a production line to the latest breakthroughs in cell therapy this is work that transforms the lives of patients and the careers of those who do it. Youll get the chance to grow and thrive through opportunities uncommon in scale and scope alongside high-achieving teams. Take your career farther than you thought possible.

Bristol Myers Squibb recognizes the importance of balance and flexibility in our work environment. We offer a wide variety of competitive benefits services and programs that provide our employees with the resources to pursue their goals both at work and in their personal lives. Read more: OBJECTIVE OF THE POSITION:

Support Devens site through review and approval of investigations and change controls. Provide Quality oversight and support for Technology Transfer Automation Cell Bank Disposition Validation Manufacturing Science and Technology Master Data and Site Engineering programs. Assure the quality of manufactured products are in compliance with all applicable regulations and guidelines. May assist in preparing for and hosting of regulatory audits.

Major Duties and Responsibilities

• Supports and provides quality oversight to technical transfer sub-teams and the review and approval of technology transfer documentation

• Leads and provides quality oversight to automation forums. Provide review and approval ofautomation change management.

• Assures consistent effective use of the site change control system for all change requests. Ensures supporting documentation and change deliverables meet external regulatory and internal Global BMS guidelines and requirements.

• Leads the cell bank disposition program and program management. Track and review deliverables for disposition and re-evaluation.

• Support and provides quality oversight to projects and incoming transfers for cell banking operations.

• Provide quality oversight review and approve Master Data for SAP and Syncade in support of tech transfer and projects.

• Provide quality oversight review and approve Maximo work orders OOTs extensions for PMs and Cals.

• May support projects interfacing with Site Engineering.

• Provides quality support and oversight for Manufacturing Science and Technology and Validation protocols and reports and periodic assessments.

• Provides quality support to Devens Site through quality review and approval of deviations or change controls.

• Participates as requested in the response team for audits and inspections by world health authorities.

• Receives little supervision and identifies and reports and discrepancies from normal practices or procedures to management recommending and implementing corrective actions.

• Makes sound decisions by exercising judgment within generally defined practices and policies and applies appropriate notification to management as appropriate

• Drives opportunities for continuous improvement through project leadership Quality systems program ownership and group engagement.

• Represents QA in cross-functional meetings.

• Provides training on QA-owned procedures.

• May provide guidance to less experienced staff.

• May have direct supervision of non-exempt and/or exempt staff.

Knowledge and Skill

• Knowledge of biotech bulk and finished product manufacturing analytical testing is highly desirable.

• Extensive knowledge of US and EU cGMP regulations and guidance.

• Knowledge of Quality Risk Management principles preferred.

• Knowledge of electronic systems including any of the following: SAP LIMS Infinity (Veeva Vault) LES Maximo Vault and Syncade desirable.

• Experience working in a team-based environment with a diverse group of people.

• Excellent writing and oral communication skills are required.

Qualifications

• Knowledge of science generally attained through studies resulting in a B.S. in science engineering biochemistry or related discipline or its equivalent is preferred.

• A minimum of 6 years of relevant experience in a regulated environment with at least 4 years focused on product quality.

Contacts

• Quality Operations Site Support personnel may have business needs to interact with any employee at any level of the Devens Facility with daily interactions with other Quality staff Site Engineering Operational Engineering Supply Chain Automation Technical Services and Manufacturing staff as they investigate and conclude documentation on change management and deviations.

• There may be contact with outside vendors and representatives from health authorities / regulatory agencies.

Working Conditions

• Work in a cGMP manufacturing environment following techniques which require one to maintain a high attention to detail.

• Properly use Personal Protective Equipment (PPE) gowning for restricted areas handling chemicals and work in a general office environment.

DECISION MAKING:

Take action final decision recommend

• Exercises judgment within generally defined practices and policies in selecting methods and techniques for obtaining solutions.

Supervision Received

• Receives little supervision and identifies and reports any discrepancies from normal practices or procedures to management recommending and implementing corrective actions.

Supervision Exercised

• Not expected to supervise Full-Time Employees. May manage contract staff.

#LI-Onsite

If you come across a role that intrigues you but doesnt perfectly line up with your resume we encourage you to apply anyway. You could be one step away from work that will transform your life and career.

The starting compensation range(s) for this role are listed above for a full-time employee (FTE) basis. Additional incentive cash and stock opportunities (based on eligibility) may be available. The starting pay rate takes into account characteristics of the job such as required skills where the job is performed the employees work schedule job-related knowledge and experience. Final individual compensation will be decided based on demonstrated experience.

Eligibility for specific benefits listed on our careers site may vary based on the job and location. For more on benefits please visit offerings are subject to the terms and conditions of the applicable plans in effect at the time and may require enrollment. Our benefits include:

• Health Coverage: Medical pharmacy dental and vision care.

• Wellbeing Support: Programs such as BMS Well-Being Account BMS Living Life Better and Employee Assistance Programs (EAP).

• Financial Well-being and Protection: 401(k) plan short- and long-term disability life insurance accident insurance supplemental health insurance business travel protection personal liability protection identity theft benefit legal support and survivor support.

Work-life benefits include:

Paid Time Off

• US Exempt Employees: flexible time off (unlimited with manager approval 11 paid national holidays (not applicable to employees in Phoenix AZ Puerto Rico or Rayzebio employees)

• Phoenix AZ Puerto Rico and Rayzebio Exempt Non-Exempt Hourly Employees: 160 hours annual paid vacation for new hires with manager approval 11 national holidays and 3 optional holidays

Based on eligibility* additional time off for employees may include unlimited paid sick time up to 2 paid volunteer days per year summer hours flexibility leaves of absence for medical personal parental caregiver bereavement and military needs and an annual Global Shutdown between Christmas and New Years Day.

All global employees full and part-time who are actively employed at and paid directly by BMS at the end of the calendar year are eligible to take advantage of the Global Shutdown.

*Eligibility Disclosure: The summer hours program is for United States (U.S.) office-based employees due to the unique nature of their work. Summer hours are generally not available for field sales and manufacturing operations and may also be limited for the capability centers. Employees in remote-by-design or lab-based roles may be eligible for summer hours depending on the nature of their work and should discuss eligibility with their manager. Employees covered under a collective bargaining agreement should consult that document to determine if they are eligible. Contractors leased workers and other service providers are not eligible to participate in the program.

Uniquely Interesting Work Life-changing Careers
With a single vision as inspiring as Transforming patients lives through science every BMS employee plays an integral role in work that goes far beyond ordinary. Each of us is empowered to apply our individual talents and unique perspectives in a supportive culture promoting global participation in clinical trials while our shared values of passion innovation urgency accountability inclusion and integrity bring out the highest potential of each of our colleagues.

On-site Protocol

BMS has an occupancy structure that determines where an employee is required to conduct their work. This structure includes site-essential site-by-design field-based and remote-by-design jobs. The occupancy type that you are assigned is determined by the nature and responsibilities of your role:

Site-essential roles require 100% of shifts onsite at your assigned facility. Site-by-design roles may be eligible for a hybrid work model with at least 50% onsite at your assigned facility. For these roles onsite presence is considered an essential job function and is critical to collaboration innovation productivity and a positive Company culture. For field-based and remote-by-design roles the ability to physically travel to visit customers patients or business partners and to attend meetings on behalf of BMS as directed is an essential job function.

Supporting People with Disabilities

BMS is dedicated to ensuring that people with disabilities can excel through a transparent recruitment process reasonable workplace accommodations/adjustments and ongoing support in their roles. Applicants can request a reasonable workplace accommodation/adjustment prior to accepting a job offer. If you require reasonable accommodations/adjustments in completing this application or in any part of the recruitment process direct your inquiries to . Visit to access our complete Equal Employment Opportunity statement.

Candidate Rights

BMS will consider for employment qualified applicants with arrest and conviction records pursuant to applicable laws in your area.

If you live in or expect to work from Los Angeles County if hired for this position please visit this page for important additional information: Protection

We will never request payments financial information or social security numbers during our application or recruitment process. Learn more about protecting yourself at data processed in connection with role applications will be treated in accordance with applicable data privacy policies and regulations.

If you believe that the job posting is missing information required by local law or incorrect in any way please contact BMS at . Please provide the Job Title and Requisition number so we can review. Communications related to your application should not be sent to this email and you will not receive a response. Inquiries related to the status of your application should be directed to Chat with Ripley.