IT Asset & Procurement Administrator

We are on a mission to become the leading force in residential property management services. The global residential property management industry is currently undergoing a digital transformation and Odevo is at the forefront of this transformation. Our mission is to radically simplify living for families and individuals by delivering highly attractive and efficient property management services to building owners and associations as well as to residents. Our core belief is that digital technology combined with great people will play a central role in delivering a step change how boards and residents experience property management.

What we do matters to ordinary people. Residential real estate is the worlds largest asset class and buying a home is often the biggest investment a person or family will ever make. But the residential property management industry is lagging behind when it comes to customer focus and digitalization. Thats why we formed Odevo.

Leading property management companies in the Nordics UK Germany and US have already joined forces to form Odevo and over the last 4 years Odevo revenues have grown 30-fold has grown to become a leading international player. Our ambition is to continue to grow rapidly organically and by attracting additional companies to join us in both existing and new markets.

We deliver our property management services with custom developed software to simplify living and make life easier for property owners association boards residents and very importantly our own property management professionals. We make complex topics such as managing property finances and the daily maintenance of buildings easy and we automate time-consuming everyday tasks so people can spend more time on things that they really enjoy.

We are a 10000-employee company with a start-up mentality. We aspire to break new ground through innovation and we actively cultivate a workplace where we can grow as individuals and have fun while achieving great things together.

To continue our ambitious growth journey we are now looking for people who share our vision to join us on a journey that will continue to transform the property management industry.

About the Role

As part of the IT Operations team this role will be a part of our US-based IT Operations Shared Services team which supports multiple companies nationwide. This role will focus on the coordination tracking and lifecycle management of IT hardware software and licenses while also providing hands-on Service Desk technical support to ensure timely and effective end-user assistance. The IT Asset & Procurement Administrator plays a key role in maintaining accurate inventory supporting onboarding and offboarding managing vendor relationships and ensuring that equipment and licensing needs are met efficiently and consistently.

This is a hybrid operational role that balances process ownership and coordination with direct technical support contributing to the reliability security and day-to-day effectiveness of Odevos IT services.

IT Asset Management & Procurement (Primary Focus)

Coordinate the purchase tracking deployment and recovery of IT hardware software and licenses in alignment with Odevo standards.

Maintain accurate inventory records for laptops mobile devices peripherals and other IT assets across multiple US-based companies.

Update asset management and ticketing systems to reflect assignments returns replacements and lifecycle status.

Liaise with approved vendors to request quotes place orders track deliveries and manage returns or RMAs.

Support software license renewals seat allocation and compliance tracking in partnership with IT and Finance teams.

Maintain procurement documentation including purchase orders invoices contracts and renewal records.

Assist with procurement-related audits reporting and cost tracking.

Identify opportunities to improve asset lifecycle processes inventory accuracy and procurement efficiency.

Service Desk Technical Support (Secondary Focus)

Provide first level technical support to Odevo US end-users via the Service Desk ensuring timely and professional resolution of incidents and service requests.

Support onboarding and offboarding activities including device provisioning access setup and equipment recovery.

Troubleshoot issues related to end-user hardware operating systems productivity tools and SaaS applications.

Document resolutions procedures and knowledge articles to support consistent service delivery.

Escalate complex technical issues to appropriate IT subject matter experts while maintaining ownership and communication.

Support Service Desk coverage during peak times absences or high-volume periods.

Who You Are

• Organizationally savvy with the ability to engage at all levels of an organisation.

• Ability to articulate new ideas and concepts to technical and nontechnical audiences.

• Excellent presentation communication and interpersonal skills.

• Ability to communicate complex problems in a non-technical and simplified manner.

• Attention to detail and excellent analytic skills.

• Well organized and able to work on own initiative.

• Flexibility to travel within the US.

• Trusted and respected as a team member with strong collaboration and active listening skills.

• Displays intellectual curiosity and integrity.

• Motivated and driven by achieving long-term business outcomes.

• Ability to work effectively in a team environment and cross-functional teams.

Experience

Bachelors degree in Computer Science Information Technology or related field (or equivalent experience)

3-5 years of experience in an IT Service Desk IT Operations or technical support role with prior experience coordinating IT hardware and/or software procurement for internal teams

CompTIA A Network Security ITIL v4 CITAM CAMP CSAM CHAMP or related technical certifications preferred

Proficiency in Microsoft 365 Active Directory Azure and Microsoft Intune

Familiarity with IT asset management concepts including inventory tracking lifecycle management and license compliance

Proficiency in using Service Desk ticketing software and tools

Able to communicate fluently in English both written and verbal

Understanding of IT service management (ITSM) and Information Technology Infrastructure Library (ITIL) principles

Strong technical and troubleshooting skills specific to IT hardware software and cloud platforms

Awareness of the importance of Security and GDPR requirements

Excited

Get in touch! We look forward to receiving your application! If you have any questions please feel free to contact Nicole Tacktikos Talent Partner at Odevo

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