Operations & Supply Planning Specialist, House Brands

Job Summary:

The House Brands Operations & Supply Planning Specialist applies their analytical skills and business expertise to take ownership and drive growth and profitability for the iHerb brands while articulating a clear strategy and long-term vision. The Specialist will have a fundamental understanding of the products vendors manufacturing process brands and global trends driving the business. They will lead the team in evaluating curating pricing promoting and growing the iHerb brands/products and cultivating strong vendor partnerships that result in mutually beneficial opportunities.

Job Expectations:

• Build and maintain strong relationships with key manufacturers and vendors to support sales growth product innovation margin expansion and promotional initiatives.

• Create and implement operational policies procedures and strategies to align with business objectives.

• Create review and utilize data/reports to enable in-depth analysis of iHerb brands successes/challenges.

• Streamline workflows eliminate bottlenecks and implement process improvements to increase efficiency and productivity.

• Responsible for full-cycle contract management and the corresponding creation and maintenance of vendor and SKU data.

• Understand manufacturing process and timeline. Collect track and update production schedules from manufacturers; maintain and distribute the internal Finished Goods Report.

• Manage inventory oversee procurement and optimize logistics and supply chain operations to ensure stock availability and control costs.

• Lead the team to strategically negotiate with vendors to secure exceptional pricing and MOQ special opportunity buys delivery and payment terms for large volume highly visible accounts.

• Work with cross-functional departments to ensure seamless communication and coordination.

• Identify and address operational challenges troubleshoot issues and manage risk management effectively.

• Collaborate with Marketing to plan and manage short- and long-term promotional activities that are both profitable and operationally feasible.

• Partner with the VMS and BBPC Product Development teams to ensure projects are on track and aligned with established timelines.

• Comply with company policies and procedures including safety business ethics and standards of conduct. The duties and responsibilities described above may provide only a partial description of this position. This is not an exhaustive list of all aspects of the job. Other duties and responsibilities not outlined in this document may be added as necessary or desirable with or without notice.

Knowledge Skills and Abilities:

Required:

• Skillful creative negotiator with long-term Private Labels development and management experience.

• Intellectually curious energetic self-starter that is highly resourceful with a can-do attitude and solid decision making skills.

• Confidence to manage up secure buy-in from senior leadership and navigate challenging situations.

• Analytical and deductive reasoning skills; stickler for processes and ability to identify needed improvements.

• Entrepreneurial mindset and positive leader that is a mentor and team player/developer/builder and collaborator with strong interpersonal skills and long term vision.

• Ability to operate independently work under pressure and coordinate organize and motivate team to meet deadlines and goals successfully with a high level of quality.

• Strong organizational and project management skills; ability to manage multiple projects with competing demands for resources and meet deadlines.

• Proven strength in oral/written communication skills with ability to make presentations communicate and partner with people at all levels of the organization and with external contacts.

Equipment Knowledge:

• Experience with Microsoft Office Suite (Word Excel PowerPoint)

• Experience with Google Business Suite (Gmail Drive Docs Sheets Forms) preferred

• SAP Asana Tableau WMS EDI experience a plus

Experience Requirements:

Generally requires a minimum of seven (7) years of progressive experience in operations supply chain purchasing merchandising marketing or directly related role with equivalent responsibilities preferably in an e-commerce environment with natural products experience a plus

Education Requirements:

• Bachelors Degree in Business Supply Chain Merchandising or related field preferred or a combination of education and equivalent work experience. MBA a plus.

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Staffing Agency Submission Notice
iHerb does not accept unsolicited 3rd party (Agency) candidates. If you are an Agency please send any requests to be considered as a supplier in our Vendor Management System to . Do not contact iHerb employees directly. If requested to work on a role any Agency candidates would be presented through the internal recruiting organization.

About iHerb
iHerb is on a mission to make health and wellness accessible to all. We offer Earths best-curated selection of health and wellness products at the best possible value delivered with the most convenient experience.

Were the worlds largest eCommerce platform dedicated to vitamins minerals and supplements and other health and wellness products. For more than 25 years weve been making it simple for people all over the world to purchase the highest quality products. From supplements to skincare to grocery items we ship over 50000 products from over 1800 brands direct to our customers in 180 countries.

Our vision is to become the #1 destination for health and wellness across the world.

With a passion for wellness and a mind for innovative solutions iHerb team members share a vision for a healthier world that drives them each day. Our 5 Shared Values unite our global team:

Focus on the Customer Empower Our People Be Entrepreneurial & Pivot Quickly
Embrace Diversity & Inclusion Strive for Simplicity

iHerb Benefits
At iHerb we are dedicated to offering programs designed to help our employees and their families stay healthy live well and plan for their financial future. Built on a strong foundation our programs provide options and upgrades with flexibility protection and security in mind. For the comprehensive benefitslist visit our international team members you may be eligible forbenefitsdepending on the country where you are Acquisition Partner/local HR representative will go over thebenefitsyou are eligible for.

iHerb is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin disability or veteran status. iHerb provides equal employment opportunities to all applicants for employment and prohibits discrimination and harassment.