Income Officer Automotive Finance

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profile Job Location:

Quebec - Canada

profile Monthly Salary: Not Disclosed
Posted on: 4 days ago
Vacancies: 1 Vacancy

Job Summary

Requisition ID: 246203

Join a purpose driven winning team committed to results in an inclusive and high-performing culture.

Income Officer - Automotive Finance

Two (2) full-time permanent positions available

Contributes to the overall success of the Income department of the Dealer Centre of Excellence in Canada ensuring specific individual goals plans initiatives are executed and delivered in support of the teams business strategies and objectives. Ensures all activities conducted are in compliance with governing regulations internal policies and procedures.

Is this role right for you In this role you will:

  • Champions a customer focused culture to deepen client relationships and leverage broader Bank relationships systems and knowledge.
  • Contributes to loan growth and profitability by:
    • Verifying income details and documentation from Dealers and determining customer affordability according to established guidelines;
    • Comparing and contrasting employment income and loan application information with telephone conversations held between the Income Analyst and dealer customers employer(s) or customer;
    • Reporting and escalating any unusual occurrences or fraudulent activities in the verbal and written employment status and income verification process per established procedures;
    • Referring exception income situations to the Senior Income Analyst Manager or GRM ACE as required for review and resolution.
  • Understand how the Banks risk appetite and risk culture should be considered in day-to-day activities and decisions.
  • Actively pursues effective and efficient operations of theirrespective areas while ensuring the adequacy adherence to and effectiveness of day-to-day business controls to meet obligations with respect to operational risk regulatory compliance risk AML/ATF risk and conduct risk including but not limited to responsibilities under the Operational Risk Management Framework Regulatory Compliance Risk Management Framework AML/ATF Global Handbook and the Guidelines for Business Conduct.
  • Champions a high-performance environment and implements a people strategy that attracts retains develops and motivates their team by fostering an inclusive work environment; communicating vison/values/business strategy and managing succession and development planning for the team.

Do you have the skills that will enable you to succeed in this role Wed love to work with you if you have:

  • Previous experience in a customer service capacity utilizing the telephone as the primary means of communication is preferred.
  • Previous experience in verifying the accuracy of contracts combined with the analysis of income and income sources is preferred.
  • Knowledge of Microsoft operating systems including Word Excel and Outlook.

Whats in it for you

  • The opportunity to join a forward-thinking organization where you are surrounded by a collaborative team of innovative thinkers.
  • An organization committed to making a difference in our communities for you and our customers.
  • You can expect to be recognized and rewarded for high-performance. Youll be supported by leadership through meaningful development conversations that enable faster advancement and internal training to support your growth and development.
  • Youll receive clear transparent criteria to progress in your career.

Working Conditions

  • Work in a standard office-based environment; non-standard hours do occur sometimes.
  • Hours of operation are 8 a.m. to 8 p.m. Monday to Saturday -- you will be scheduled within these times.

In addition to French the successful candidate must also have sufficient knowledge of English as the work involves interacting and collaborating regularly with groups and individuals based in Toronto as well as constantly interacting with other people including clients who speak English locally and elsewhere

Location(s): Canada : Quebec : Anjou

Scotiabank is a leading bank in the Americas. Guided by our purpose: for every future we help our customers their families and their communities achieve success through a broad range of advice products and services including personal and commercial banking wealth management and private banking corporate and investment banking and capital markets.

At Scotiabank we value the unique skills and experiences each individual brings to the Bank and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including but not limited to an accessible interview site alternate format documents ASL Interpreter or Assistive Technology) during the recruitment and selection process please let our Recruitment team know. If you require technical assistance please click here. Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however only those candidates who are selected for an interview will be contacted.


Required Experience:

Unclear Seniority

Requisition ID: 246203Join a purpose driven winning team committed to results in an inclusive and high-performing culture.Income Officer - Automotive FinanceTwo (2) full-time permanent positions availableContributes to the overall success of the Income department of the Dealer Centre of Excellence i...
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Key Skills

  • Accounting Software
  • Accounting And Auditing
  • Accounts Receivable
  • Accounts Reconciliation
  • Computer Data Entry
  • Cooperate risk management
  • Accounting & Finance
  • Collection And Recovery
  • Account Management
  • Cash Management
  • Communication
  • Conflict Management
  • Microsoft Excel
  • Telephone Skills
  • Customer Relationship

About Company

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Scotiabank is one of the leading foreign banks serving large national and multinational corporations in the U.S. through its Global Banking and Markets, Global Transaction Banking and Wealth Management business lines.

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