Splish Splash H2Go Host

Our story began 75 years ago when the Herschend family discovered wonder deep in an Ozark Mountain caveand chose to share it with the world. Today Herschend is the largest family-held themed attractions company with 49 leading attractions and immersive experiences that reach audiences worldwide.

While each brand offers something uniqueall are united by a shared purpose: Bringing Families Closer Together by Creating Memories Worth Repeating. Our passionate hosts make this purpose possible through everyday acts of love and servicewhat we call Heartspitalitythe intersection of heart and hospitality.

As an equal-opportunity employer we strive to provide environments where every host guest and partner feel welcome valued and loved. We firmly believe that words and actions matter which is why all individuals are to be treated equally and with respect.

We are currently looking for a:

Roles & Responsibilities:

• Greet guests in a fun and welcoming manner!
• Delight all guests by providing exceptional customer service by promptly and professionally addressing their questions and concerns
• Operate all POS equipment accurately to finalize all pass and product purchases
• Be accountable and accurate on cash handling and/or Point of Sale (POS) activities
• Maintain knowledge of current sales and promotions; promote these events to prospective guests
• Ensure compliance with company and industry best practices policies and procedures to create a safe and productive environment for colleagues and guests.
• Direct both H2Go Pass and non-H2Go Pass guests to specified points in the ride line to ensure proper merging.
• Collaborate with ride operations staff to ensure guests are loaded on ride in a timely manner.
• Continually enforce all park rules while dispatching and attending all slides and attractions.
• Provide a safe and clean facility by effectively managing attractions and grounds
• Assist other departments with various job duties including but not limited to Grounds and Park Services.
• Escalate issues complaints or questions to the appropriate Splish Splash department head or leader
• All other duties assigned by leadership
• Pay Rate: $17.50 /hr.

Education & Experience:

• There is no minimum education requirement.
• No previous experience is required.

Language:

• Ability to read write and speak fluent English
• Spanish or other bilingual language skills are a plus.

Requirements:

• Must be 14 years of age or older to comply with New York Child Labor Laws.
• Ability to work flexible schedules including evenings weekends and holidays
• Must be guest-focused and recognize the importance of following all safety guidelines
• Must have reliable transportation to and from your scheduled shift
• Ability to comply with all uniform policies
• Must possess exceptional customer service skills with an ability to resolve questions problems issues and concerns in a positive and professional manner
• Ability to follow direction multi-task and work as part of a team as well as independently

Physical Requirements:

• Ability to stand walk and remain on feet for majority of the workday
• Ability to occasionally stoop twist kneel bend squat or reach above shoulders
• Ability to remain sedentary for periods of time while using a computer or POS equipment
• Ability to carry push pull lift and hold objects weighing 20 pounds or more

Working Conditions:

• Continuous exposure to outdoor aquatics environments and/or sales booth environments.
• Continuous exposure to the variable outside temperatures including high heat cold direct sun humidity dust rain and other weather conditions
• Subject to loud noise levels flashing lights and heavily populated environments
• Subject to frequent interruptions and requests that may require reprioritization of activities
  

Team member benefits:

Working at Splish Splash is about making people happy. Its about being independent and having fun making new friends and earning extra money while doing so.

As a Splish Splash employee you can be the smiling face that greets incoming guests a cook that makes things happen in the kitchen or a ride operator that keeps people entertained and safe.

Splish Splash Perks & Benefits:

• Flexible schedule
• Ability to cross-train and learn unique skills across various departments
• Free admission to Splish Splash n your days off
• Invitations to exclusive employee events throughout the season

Weve got great jobs for people just starting out in the workforce looking for a second job or staying active after retirement. If you want a fun flexible job with an innovative company look no further than Splish Splash. Apply today!