Receptionist (Medical)
Share
Job Location:
Webster, NY - USA
Hourly Salary:
$ 15 - 16
Posted on:
4 days ago
Vacancies:
1 Vacancy
Job Summary
Receptionist(Medical)
We are looking for a dependable and customer-focused Front Desk Specialistto join our clinical team. This position plays a critical role in providing front-line service to patients and visitors managing check-in and check-out procedures and supporting administrative functions for smooth clinic operations
RESPONSIBILITIES
Patient Interaction & Communication
- Greet patients and visitors in a courteous and professional manner.
- Answer and route incoming phone calls.
- Confirm appointments for the next clinic day.
- Answer front desk tasks and messages.
- Assist in rescheduling appointments as needed.
- Assist patients with signing up for the patient portal.
- Ensure annual patient paperwork is completed and current.
- Verify and update patient address phone number and insurance information at each visit.
- Perform other duties as assigned by management.
Check-In Check-Out & Scheduling
- Check patients in and out of the system.
- Ensure all patients on the daily schedule are marked as checked out no-showed or canceled.
- Schedule new and follow-up appointments.
Payments & Financial Reconciliation
- Collect and post patient payments accurately.
- Reconcile money bags at the end of the day.
Administrative & Facility Support
- Unlock front doors turn on room lights and power on computers at the start of the day.
- Scan and file patient documents into electronic charts
REQUIREMENTS
- High school diploma or equivalent.
- No experience required; training will be provided.
- Strong customer service skills and a professional demeanor.
- Basic computer literacy and ability to learn new systems.
- Excellent communication and organizational skills.
- Ability to handle confidential information appropriately
PHYSICAL AND MENTAL REQUIREMENTS
- Ability to sit stand walk bend and reach throughout the workday.
- Manual dexterity to operate a computer and office equipment.
- Visual and auditory ability to interact with patients and staff.
- Ability to remain focused in a busy front-desk environment.
- Capacity to work under pressure and manage multiple tasks simultaneously.
- Emotional resilience and a customer-oriented attitude
We are an Equal Opportunity Employer and committed to providing reasonable accommodations to individuals with disabilities. If you require accommodations during the application or interview process please contact .
8:00am - 6pm Monday through Friday
Required Experience:
Junior IC
Key Skills
- EMR Systems
- Allscripts
- Multi-line Phone Systems
- Customer Service
- Athenahealth
- eClinicalWorks
- Insurance Verification
- Medical office experience
- Medical Terminology
- Front Desk
- Medical Receptionist
- Phone Etiquette
