Remote Desktop
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Job Location:
Navi Mumbai - India
Monthly Salary:
Not Disclosed
Posted on:
2 days ago
Vacancies:
1 Vacancy
Job Summary
Job Accountabilities
First level support to end users based on Knowledge base available
Provide desktop and Laptop support.
Basic installation and uninstallation of all desktop applications
Handling ITSM Tool and allocating the tickets to the right resolver group
Providing Support for MAC & Windows OS related calls
Providing Support for Mobile Device (Android & IOS)
Installation of Business-related software
Ensuring Software Compliance in all the End User Devices
Working in Shifts for 24X7 support
Skills Required (Knowledge and Skills)
Excellent Communication Skills
Laptop & Desktop Hardware
Windows Operating System Knowledge
MAC Operating System Knowledge
Software application troubleshooting
ITIL Knowledge
Good Troubleshooting Skills
Computer Networking Concepts
Key Attributes (Experience and Qualifications)
B.E / BTECH in Engineering ( IT CSE)
Candidates holding additional relevant technical certifications will be given preference.
Experience 1 to 3 years
Required Experience:
Junior IC
Key Skills
- MAC
- Operating System
- Active Directory
- Information Technology
- Access Points
- LAN
- Deskstops
- Windows
- Trouble Shooting
- Linux
- System Center Configuration Manager
- Computer information system
- Setup
- hardware
- Technical Support
About Company
We are the force behind the meteoric rise of Indias leading telecom operator Jio with 400 Million+ customers. In Addition to this we have also powered an exhaustive list of digital apps & services that have delivered functionality, usability, engagement, scale and loyalty. We provide ... View more
