Desktop Support Intern Job Description
Role Overview:
We are looking for Desktop Support Intern to manage enduser support system troubleshooting preventive maintenance and IT asset management. This role requires strong technical skills timely issue resolution and a proactive approach to system health.
Key Responsibilities
- Hardware & EndUser Support
- Diagnose and resolve desktop/laptop hardware issues.
- Verify the functionality of peripherals such as keyboards mice and printers.
- Respond promptly to userreported technical problems.
Operating System & Software Support
- Troubleshoot Microsoft OS issues bugs and performance problems.
- Resolve issues related to Revit MS Office and thirdparty applications.
- Install and apply patches updates and software fixes.
Documentation
- Log incidents and resolutions in the helpdesk system.
- Maintain asset movement and shuffling records.
- Document recurring issues and escalate when necessary.
Required Skills:
Support desktop
Desktop Support Intern Job DescriptionRole Overview:We are looking for Desktop Support Intern to manage enduser support system troubleshooting preventive maintenance and IT asset management. This role requires strong technical skills timely issue resolution and a proactive approach to system health....
Desktop Support Intern Job Description
Role Overview:
We are looking for Desktop Support Intern to manage enduser support system troubleshooting preventive maintenance and IT asset management. This role requires strong technical skills timely issue resolution and a proactive approach to system health.
Key Responsibilities
- Hardware & EndUser Support
- Diagnose and resolve desktop/laptop hardware issues.
- Verify the functionality of peripherals such as keyboards mice and printers.
- Respond promptly to userreported technical problems.
Operating System & Software Support
- Troubleshoot Microsoft OS issues bugs and performance problems.
- Resolve issues related to Revit MS Office and thirdparty applications.
- Install and apply patches updates and software fixes.
Documentation
- Log incidents and resolutions in the helpdesk system.
- Maintain asset movement and shuffling records.
- Document recurring issues and escalate when necessary.
Required Skills:
Support desktop
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