Head of Design, Digital Strategy & Experience

We believe in the power of ingenuity to build a positive human future. We challenge where it matters and own the outcome. We combine strategic thinking customer-centric service design and agile engineering practices to accelerate innovation in a tech-driven world. 

Why consider joining our Digital & Data community  

• Join our Digital & Data team working alongside product design and a wide range of other experts and cross-disciplinary teams to bring ideas to life through innovative software solutions. 
• Grow a flexible and unique career within a trust-based inclusive environment that values excellence innovation and curiosity. You have the option to progress with us on a technical career track. No need to go onto the Partner career track if this doesnt align with what you want to do. 
• Hybrid working - our approach is to be in the office or on client site a minimum of 2 days per week.  
• Work on a broad variety of projects and tech stacks for clients across seven sectors - no project is ever the same 
• Join other experts within our supportive and collaborative tech community through knowledge-sharing and peer-level support coaching and mentoring 
• Deepen your expertise through our a culture of learning and growth  youll have budget to take courses (technical and non-technical training) plus gain certifications 

About the Role

At PA Consulting design is not decoration  its direction. 
It shapes how the future feels. Were looking for a Head of Design to lead our team of designers within Digital Strategy & Experience (DS&E)  a creative leader who can inspire challenge and elevate how design defines transformation across industries. 

Youll guide a multidisciplinary team of product experience and visual designers who create meaningful emotionally intelligent and commercially impactful experiences for our clients. Youll balance craft and consultancy  working closely with strategists technologists and data scientists to turn insight into invention. 

This isnt an internal studio role; its a market-facing leadership position. Youll represent design at the most senior levels of client relationships helping win work grow accounts and position design as a force for transformation across our global client base. 

Key Responsibilities  

Lead and Inspire 

• Lead and grow a multidisciplinary design team within DS&E building a culture where curiosity experimentation and excellence thrive. 

• Create an environment where designers feel safe to break rules challenge convention and redefine what great looks like. 

• Nurture both creative craft and consulting confidence helping designers articulate their value in every client conversation. 

Define Design Strategy 

• Set the creative direction across projects ensuring our design work fuses business strategy human insight and technological possibility. 

• Collaborate across DS&E and PAs broader digital data and innovation teams to deliver world-class design outcomes. 

• Lead the evolution of our design practice from the processes we use to the stories we tell in the market. 

Grow Clients and Business 

• Act as a senior design ambassador building deep trusted relationships with clients and helping them see design as a commercial lever not just a creative one. 

• Shape proposals lead pitches and contribute to thought leadership that opens doors and wins new opportunities. 

• Play a pivotal role in helping DS&E achieve its growth goals ensuring design remains a differentiator in every engagement. 

Develop People and Culture 

• Attract develop and retain world-class talent from strategic thinkers to master craftspeople. 

• Create a culture of mentoring and collaboration where every designer has the space to grow and the courage to experiment. 

• Champion diversity of background and thought ensuring our team reflects the world were designing for. 

Qualifications :

What Were Looking For  

Experience 

• Significant experience in a senior design leadership role within a consultancy innovation firm or design-led business. 

• Proven success leading teams through complex high-impact projects - from vision to execution. 

• Experience translating creative excellence into business results and client value. 

Mindset and Skills 

• Equal parts creative visionary and commercial operator someone who sees design as a tool for growth not just expression. 

• Deep understanding of design as a storytelling medium where beauty logic and emotion meet. 

• Exceptional communicator who can hold their own in the boardroom and inspire in the studio. 

Culture and Attitude 

• A rebel with discipline. A rule-breaker with purpose. 

• Thrives on collaboration across disciplines and sectors. 

• Obsessed with how design AI and technology can redefine whats possible. 

Manifesto for the Designers Youll Lead 

We are not just looking for designers. 
We are building a home for the creative misfits the ones who see the world differently who draw inspiration from the unexpected who believe design is about feeling not just function. 

We care about the elegance of a font the beauty of a fine line and the subtleties that make design human. 
Were not here to maintain conventions; were here to rewrite them. 

At PA weve turned blue to neon green. Weve made static design dynamic transforming the conventional into the extraordinary. 
Our credibility as designers comes from breaking the rules beautifully. 

If youre the kind of leader who inspires others to challenge the status quo to create work that moves people and changes industries  youll fit right in. 
Together well define and invent the future. 

Additional Information :

Life At PA encompasses our peoples experience at PA. Its about how we enrich peoples working lives by giving them access to unique people and growth opportunities and purpose led meaningful work. 

Our purpose guides how we work with our clients and our teams and support our communities to deliver insight and impact solving the worlds most complex challenges. Were focused on building a workplace that values human difference and diverse mindsets and a culture of inclusion and equality that unlocks the potential in our people so everyone can be their best self. 

Find out more about Life at PA here. 

We are dedicated to supporting the physical emotional social and financial well-being of our people. Check out some of our extensive benefits: 

• Health and lifestyle perks accompanying private healthcare for you and your family 
• 25 days annual leave (plus a bonus half day on Christmas Eve) with the opportunity to buy 5 additional days 
• Generous company pension scheme 
• Opportunity to get involved with community and charity-based initiatives 
• Annual performance-based bonus 
• PA share ownership 
• Tax efficient benefits (cycle to work give as you earn) 

Were committed to advancing equality. We recruit retain reward and develop our people based solely on their abilities and contributions and without reference to their age background disability genetic information parental or family status religion or belief race ethnicity nationality sex sexual orientation gender identity (or expression) political belief veteran status or by any other range of human difference brought about by identity and experience. We welcome applications from underrepresented groups. 

Adjustments or accommodations - Should you need any adjustments or accommodations to the recruitment process at either application or interview please contact us on  

#LI-SA3

Remote Work :

No

Employment Type :

Full-time