Onboarding Specialist

Lawrence, KS - USA

Monthly Salary: Not Disclosed

Posted on: 3 days ago

Vacancies: 1 Vacancy

Job Summary

45% - Onboarding Engagement & Customer Service

Develops and continuously improves onboarding activities/programs tailored to various job roles departments and levels within the organization.
Ensures that all hire actions sent through the KU Onboarding System are worked following up and assisting the candidate through the required online forms activities and compliance activities.
Serves as brand ambassador for KU reflecting the importance and quality of care for each new hire. Provides assistance and expertise to employees with the process and programs that are offered.
Collaborates with HR supervisors unit leadership or HR Partner and other stakeholders to coordinate onboarding activities and integrate new hires into teams effectively.
Completes all I-9 and E-Verify activities for new hires recertifications and existing employees as needed.
Coordinates with the employment and appointment team regarding changes or alternations needed related to the offer letter or hire.
Tracks new hire compliance activities answering questions to promote engagement with the process.
Completes Onboarding Appointment Summary for review and upload by the Appointment team into HR/Pay.
Answers any tier 1 level support questions. Coordinates with units supervisors HR Partners Appointments Payroll as needed. Provides back-up support on an as needed basis for the Employee Support team.
Completes employment verification requests as needed.

20% - Communication and Connections

Works to create and curate onboarding materials including welcome kits training activities or other digital resources to make the new hire experience welcoming and inviting.
Works with university internal and external stakeholders to develop conduct or participate in informative orientation sessions for new hires covering company policies procedures value culture etc.
Connects new faculty hires with the Dual Career and Relocation Program Manager as appropriate sharing service values.
Works with HR Partners Chairs and Supervisors to transition new hire to unit onboarding activities.
Gathers feedback from new hires and stakeholders to evaluate the effectiveness of onboarding programs and identify areas for improvement.

15% - Employee Support

Provides tier 1 support in answering and responding to walk in traffic and phone calls. Escalates issues to specialized areas as needed. Follows up on escalated tickets as directed.
Responds promptly and effectively to inquiries via multiple channels (phone email chat) providing accurate information troubleshooting issues and escalating complex matters as needed to ensure timely resolution.
Provides guidance and clarification on HR policies procedures and compliance requirements ensuring employees and supervisors understand and adhere to established guidelines.

15% - Technology and Continued Improvement

Utilizes onboarding software and digital platforms to streamline administrative tasks track progress and enhance the onboarding experience.
Participates in system upgrades testing implementation and related communication activities.
Stays informed about industry best practices emerging trends and innovative onboarding techniques to enhance the effectiveness and efficiency of onboarding programs.

5% - Other Duties as Assigned

Actively participates in professional development activities to promote learning and growth.

Disclaimer
The University of Kansas prohibits discrimination on the basis of race color ethnicity religion sex national origin age ancestry disability status as a veteran sexual orientation marital status parental status gender identity gender expression and genetic information in the universitys programs and activities. Retaliation is also prohibited by university policy. The following person has been designated to handle inquiries regarding the nondiscrimination policies and is the Title IX coordinator for all KU and KUMC campuses: Associate Vice Chancellor for the Office of Civil Rights and Title IX Room 1082 Dole Human Development Center 1000 Sunnyside Avenue Lawrence KSTTY.

Work Schedule
M-F 8am-5pm

Contact Information to Applicants
Regina Casto
Onboarding Manager
864-6584

Bachelors degree OR a high school diploma/ GED equivalency and two (2) years of related professional work experience.
Excellent communication and interpersonal skills as demonstrated by application materials.
High attention to detail organizational skills and experience managing multiple priorities simultaneously as demonstrated by application materials.
Experience working collaboratively and building relationships with others as demonstrated by application materials.

Degree and/or professional work experience in Human Resources Business Administration or a related field.
Certification in Human Resources (e.g. PHR SHRM-CP) or related field.
Experience with remote onboarding and virtual training platforms.
Experience in designing and implementing onboarding programs or related initiatives preferably in a fast-paced and dynamic environment.
Strong presentation and training skills as evidenced by application materials.

Position Overview
The Onboarding Specialist plays a pivotal role in facilitating the seamless integration of new employees into the University of Kansas. This individual is responsible for working with a team to design implement and manage comprehensive onboarding programs that align with the universitys goals values and culture. The Onboarding Specialist ensures that new hires receive the necessary support resources and information to transition smoothly into their roles fostering engagement productivity and retention from day one.

Additional Candidate Instruction
A complete online application consists of:

Resume/CV
Cover letter describing how the required and preferred qualifications are met.
3 professional references

Only complete applications will be considered.

Application review begins Thursday January 15th 2026 and will continue until a qualified pool of applicants is identified.

Position Requirements
The Onboarding Specialist is a hybrid position. On-campus work assignment will be dependent on training and team scheduling needs.

Required Experience:

45% - Onboarding Engagement & Customer ServiceDevelops and continuously improves onboarding activities/programs tailored to various job roles departments and levels within the organization.Ensures that all hire actions sent through the KU Onboarding System are worked following up and assisting the c...

45% - Onboarding Engagement & Customer Service

Develops and continuously improves onboarding activities/programs tailored to various job roles departments and levels within the organization.
Ensures that all hire actions sent through the KU Onboarding System are worked following up and assisting the candidate through the required online forms activities and compliance activities.
Serves as brand ambassador for KU reflecting the importance and quality of care for each new hire. Provides assistance and expertise to employees with the process and programs that are offered.
Collaborates with HR supervisors unit leadership or HR Partner and other stakeholders to coordinate onboarding activities and integrate new hires into teams effectively.
Completes all I-9 and E-Verify activities for new hires recertifications and existing employees as needed.
Coordinates with the employment and appointment team regarding changes or alternations needed related to the offer letter or hire.
Tracks new hire compliance activities answering questions to promote engagement with the process.
Completes Onboarding Appointment Summary for review and upload by the Appointment team into HR/Pay.
Answers any tier 1 level support questions. Coordinates with units supervisors HR Partners Appointments Payroll as needed. Provides back-up support on an as needed basis for the Employee Support team.
Completes employment verification requests as needed.

20% - Communication and Connections

Works to create and curate onboarding materials including welcome kits training activities or other digital resources to make the new hire experience welcoming and inviting.
Works with university internal and external stakeholders to develop conduct or participate in informative orientation sessions for new hires covering company policies procedures value culture etc.
Connects new faculty hires with the Dual Career and Relocation Program Manager as appropriate sharing service values.
Works with HR Partners Chairs and Supervisors to transition new hire to unit onboarding activities.
Gathers feedback from new hires and stakeholders to evaluate the effectiveness of onboarding programs and identify areas for improvement.

15% - Employee Support

Provides tier 1 support in answering and responding to walk in traffic and phone calls. Escalates issues to specialized areas as needed. Follows up on escalated tickets as directed.
Responds promptly and effectively to inquiries via multiple channels (phone email chat) providing accurate information troubleshooting issues and escalating complex matters as needed to ensure timely resolution.
Provides guidance and clarification on HR policies procedures and compliance requirements ensuring employees and supervisors understand and adhere to established guidelines.

15% - Technology and Continued Improvement

Utilizes onboarding software and digital platforms to streamline administrative tasks track progress and enhance the onboarding experience.
Participates in system upgrades testing implementation and related communication activities.
Stays informed about industry best practices emerging trends and innovative onboarding techniques to enhance the effectiveness and efficiency of onboarding programs.

5% - Other Duties as Assigned

Actively participates in professional development activities to promote learning and growth.

Bachelors degree OR a high school diploma/ GED equivalency and two (2) years of related professional work experience.
Excellent communication and interpersonal skills as demonstrated by application materials.
High attention to detail organizational skills and experience managing multiple priorities simultaneously as demonstrated by application materials.
Experience working collaboratively and building relationships with others as demonstrated by application materials.

Degree and/or professional work experience in Human Resources Business Administration or a related field.
Certification in Human Resources (e.g. PHR SHRM-CP) or related field.
Experience with remote onboarding and virtual training platforms.
Experience in designing and implementing onboarding programs or related initiatives preferably in a fast-paced and dynamic environment.
Strong presentation and training skills as evidenced by application materials.

Resume/CV
Cover letter describing how the required and preferred qualifications are met.
3 professional references

Required Experience:

Key Skills

Sales Experience
Crane
Customer Service
Communication skills
Heavy Equipment Operation
Microsoft Word
Case Management
OSHA
Team Management
Catheterization
Microsoft Outlook Calendar
EHS

Apply Now

About Company

University Of Kansas

Thank you for your interest in employment with the University of Kansas. If you need assistance with the application process please contact Human Resources at [email protected] or 785-864-4946.

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