Commercial Operations Manager
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Job Location:
Monthly Salary:
Posted on:
2 days ago
Vacancies:
1 Vacancy
Job Summary
Job Expectations
Build your career and Australias future.
Not many people can say they are working on building Australias future. With us youll be doing just that leaving a legacy for all Australians. Plus theres equal employment great training and true flexible working arrangements.
A fantastic opportunity has presented itself for a Commercial Operations Manager reporting to the Executive Manager Commercial and Customer Contracting.
A bit about your role
As the Manager Commercial Operations you will play a central role in shaping how nbn delivers compliant and wellgoverned commercial change at scale. Sitting within Commercial & Customer Contracting you will bring discipline to the contract lifecycle ensuring onboarding execution compliance change management communications novations and endoflife processes are delivered with clarity and precision. You will be trusted to uphold system integrity and controls keeping data accurate auditable and decisionready while championing governance activities that stand up to scrutiny.
This role will see you partner across DocuSign and Salesforce programs to uplift digital workflows making them simpler faster and more reliable. You will guide the rhythms of FME and release management planning and tracking notices with clear communication that keeps stakeholders informed. As a calm centre for change you will bring adaptability and empathy helping teams navigate complexity and ensuring commercial operations remain aligned with nbns obligations under SAU/WBA.
A bit about you
If this sounds like the opportunity for you you will likely have diverse operational experience ideally within telecoms or other regulated wholesale environments. You bring handson expertise in contract management business process operations or project management and you are confident in applying contract law and regulatory principlesor in acquiring them quickly when needed. Your approach is practical and improvementfocused with a natural drive to simplify standardise and automate wherever it reduces risk and accelerates delivery.
You are collaborative and influential with a talent for concise communication and a habit of escalating risks early. You thrive in matrix environments engaging across Legal Regulatory Product Operations and customerfacing teams to land outcomes that matter. Compassionate and pragmatic you balance compliance with operational success and your steady presence inspires confidence through change. With your energy for digital uplift and commitment to governance you will help nbn deliver commercial operations that are resilient transparent and purposedriven.
Life at nbn
To be part of nbn is to be part of something bigger. Theres so much more from here. Our pioneering spirit drives us forward every day. Together we help lift the digital capability of the nation by building and connecting Australias best fibre infrastructure into homes and businesses plus places and things everywhere. Were continuing to create Australias networka network made for more. Not just a way for everyone to do the things they love but transforming the way they do them.
A more inclusive working world
nbn is committed to an inclusive flexible and supportive workplace where everyone can feel heard valued and respected. We believe diverse perspectives are the key to unlocking greater outcomes and encourage applications from people of all ages nationalities abilities and cultures. Thats why we have a Reconciliation Action Plan Accessibility & Inclusion Plan offer 18 weeks of paid parental leave are a Pride in Diversity Platinum Employer and have active employee-led diversity pillars.Click here to see our list of employee benefitsand why were recognised as a WORK180 Endorsed Employer for Women and their Employer of Choice for 2025.
Equal Opportunities for All
We champion equal opportunities for all employees. If you have any accessibility requirements and would like to discuss adjustments for the recruitment process please dont hesitate to contact us by emailing or calling our Recruitment Accessibility Enquiry Line at. Please note this line is dedicated to accessibility-related enquiries for the purposes of recruitment and only enquiries related to accessibility adjustments will be answered. For other matters please visit our Contact Us page on our website.
Where to from here
If you think this role might be for you we want to hear from you. Please apply by following the links and sending in your resume only. We do not require a cover letter or any selection criteria to be addressed.
Please note that this role is a Permanent opportunity and applications will close at midnight on Friday 16th January 2026
To be eligible for this role you must have full working rights in Australia.
Worker Type
PermanentTime Type
Full timeRequired Experience:
Manager
Key Skills
- Forecasting
- Hyperion
- Cost Management
- Construction Estimating
- QlikView
- Bus Driving
- Analysis Skills
- HubSpot
- Salesforce
- Market Research
- negotiation
- Financial Planning
