Civilian Investigator, Risk Management

ILLUSTRATIVE DUTIES: The duties listed below are in addition to the duties assigned under the associated job description. The omission of specific work statements does not necessarily exclude them from being performed by the position and is for illustrative purposes only.

REFERENCE CIVILIAN INVESTIGATORVIAJOB DESCRIPTIONS

• Investigate complex cases involving liability such as workplace injuries property damage or policy compliance issues.
• Analyze review and interpret laws policies and regulations to ensure compliance and to identify areas of risk.
• Develop and recommend strategies to prevent future incidents and mitigate risk.
• Assist with updating relevant General Orders Standard Operating Procedures and other polices to ensure accuracy compliance and reflection of current agency practices.
• Ensure that post-incident procedures are followed in accordance with General Orders and all related policy requirements.
• Prepare detailed written reports summaries and recommendations for the Risk Management Director.

• Review process and investigate all claims involving vehicle accidents.
• Gather and analyze evidence including accident reports witness statements photographs and vehicle inspections.
• Create and maintain legal claim files consistent with agency documentation standards.
• Assist in reviewing in-car video and body-worn camera footage to support claim evaluations.
• Coordinate with other agency divisions as necessary to ensure accurate claim resolution and subrogation tracking.

• Receive process and investigate all Risk Protection Order requests and ensure timely action in accordance with Florida Statute 790.401.
• Review all RPO case materials; conduct interviews to gather and corroborate information as needed.
• Conduct criminal history background and database checks through CAFÉ DAVID FCIC/NCIC FINDER and other systems.
• Prepare legal petitions and supporting documentation summarizing findings statements and evidence for submission to the court.
• Answer calls and emails regarding RPOs and provide information to the public deputies and legal staff.
• May serve as the agencys RPO Liaison to community partners.
• May plan and conduct internal training or community programs to educate others about RPO procedures and responsibilities.

REFERENCE CIVILIAN INVESTIGATORVIAJOB DESCRIPTIONS

• Bachelors Degree from an accredited institution.
• Two (2) years of responsible experience in a legal office risk management environment or criminal justice work. Consideration may be given to an equivalent combination of education training and experience.
• Must obtain FCIC/NCIC Certification within six (6) months of employment.
• Internal applicants must have completed the Seminole County Sheriffs Office one-year probationary period.
• Must possess and maintain a valid Florida Drivers License.
• Must become a Florida Notary Public within one (1) year of employment or assignment.
• Must be willing and able to attend the FDLE Analyst Academy if required to do so.

REFERENCE CIVILIAN INVESTIGATORVIAJOB DESCRIPTIONS

• Strong analytical investigative and organizational skills with attention to detail.
• Excellent written and verbal communication for report preparation and interviews.
• Working knowledge of Florida Statutes particularly 790.401 (Risk Protection Orders) and other risk management and claims-related regulations preferred.
• Ability to demonstrate ethical professional conduct and maintain strict confidentiality.
• Competence in modern investigative methods legal documentation and Microsoft Office applications.
• Ability to work independently prioritize multiple cases and produce accurate timely results.
• Commitment to professional integrity and responsiveness to agency and court deadlines.

WORKING CONDITIONS

Work is generally performed in an office environment but may include limited fieldwork or courtroom attendance. The incumbent may be required to work extended hours weekends holidays or respond to critical incidents when necessary.

External applicants for employment will submit to a thorough background investigation which includes but not limited to past employment/education verification driver license review credit history prior drug use history arrest/conviction record and computerized voice stress analysis (CVSA) testing. A certified examiner administers the CVSA with questions addressing illegal drug use and general questions of honesty and criminal history. Any dishonesty or deception on the Employment Application will disqualify your application.

The background investigation process may take 3-6 months depending upon the complexity of the applicants background and position for which youve applied. Applicants selected for employment will be provided a conditional offer and required to submit to a medical examination with drug screening.

Candidates must also comply with the Agencys current Tattoo and Body Ornamentation Policy. A copy ofGeneral Order 28 - Dress and Appearance can be accessed here. An applicants tattoos and body ornamentation must be disclosed at the time of application and will be documented as part of the agencys review process even if otherwise meeting the Agencys policy.

Applicants not selected for employment will receive notification from the Human Resources Division to include justification based on the following disqualifiers: negative background failure to meet minimum qualifications as outlined in the specific job description or any additional information discovered during the interview process. Applicants will be eligible to reapply with the Seminole County Sheriffs Office after one year from date of notification.

The Seminole County Sheriffs Office is committed to a diverse work force is a drug free workplace and is an equal opportunity employer. We strongly support our military veterans and their families and encourage them to consider applying to agency job announcements for which they may qualify. Preference-Eligible Applicant service members and veterans and the spouses and family members of such service members and veterans receive preference and priority and are encouraged to apply for the positions being filled. Additionally certain Preference-Eligible Applicants may also be eligible to receive waivers for postsecondary educational requirements in employment.