Document Management Specialist

Columbia, IN - USA

Monthly Salary: Not Disclosed

Posted on: 7 hours ago

Vacancies: 1 Vacancy

Job Summary

Overview:

TekWissen is a global workforce management provider headquartered in Ann Arbor Michigan offering strategic talent solutions to clients worldwide. The opportunity below is with one of our clients a leading global medical technology company. This organization provides a wide range of diagnostic imaging and laboratory diagnostics as well as advanced therapies and digital health services. Its solutions span prevention and early detection through diagnosis treatment and follow-up care empowering healthcare providers worldwide.

Job Title: Document Management Specialist

Location: Columbia SC 29210

Duration: 12 Months

Job Type: Temporary Assignment

Work Type: Remote with one required in-office day per month. Hybrid and fully in-office options are also available.

shift:4-day workweek 10-hour shifts (7AM 6PM or 8AM 7PM) with weekends off and one midweek day off (Tuesday Wednesday or Thursday).
Alternative: 5-day workweek 8-hour shifts with weekends off.

Job Description

We are seeking a detail-oriented and professional Utility Billing Specialist to join our team.
This role involves frequent communication with utility vendors to negotiate fee waivers and resolve billing issues.
The ideal candidate will demonstrate strong communication skills time management and proficiency in Microsoft Office tools.

Key Responsibilities:

Contact utility providers via phone email and fax to negotiate fee waivers and resolve billing discrepancies.
Maintain professionalism and composure when dealing with challenging vendor interactions.
Accurately manage multiple accounts and tasks simultaneously.
Collaborate with internal teams and participate in team chats for support and guidance.
Complete UBK (Utility Bill Knowledge) training and initial team onboarding.

Required Skills:

Excellent verbal and written communication skills
Professional phone presence
Strong time management and multitasking abilities
Proficiency in Microsoft Office Suite (Word Excel Teams Outlook)

Training & Onboarding:

Initial UBK training (2 2.5 days) conducted in-office.
First day of team training also in-office for setup ease.
Two-week structured team training followed by a three-month training phase with ongoing support from team leads and peers.

Additional Requirements:

Must score 20 or above on the Wonderlic assessment.
Comfortable working independently with access to team support.
Willingness to attend one in-office day per month (date pre-selected).

Overview:

We are seeking detail-oriented candidates to join our Document Management team responsible for retrieving missing invoice data from utility providers across the U.S. and Canada.
This role involves extensive phone communication and requires a high level of accuracy efficiency and professionalism.

Key Responsibilities:

Contact utility providers via phone (up to 8 hours/day) email or fax to obtain invoice data.
Negotiate fee waivers or due date extensions when necessary.
Evaluate and prioritize invoices based on key data points.
Accurately update internal systems with relevant information.
Communicate clearly with internal and external stakeholders.
Meet or exceed performance targets and KPIs.
Contribute to process improvement initiatives.

Qualifications:

Required Skills:

Professional phone presence and strong communication skills.
Ability to negotiate effectively and respectfully.
Proficient in navigating websites and internal systems.
Strong time management and multitasking abilities.
Familiarity with Microsoft Office Suite (Outlook proficiency is a plus).

Preferred Skills:

Typing speed of at least 45 WPM.
Advanced Outlook skills.

Experience:

Up to 2 years in a phone-based or data entry role with similar responsibilities.

Education:

High school diploma or equivalent required.
Vocational/technical training or an associate degree in a related field is preferred but not required.
Relevant certifications are a plus.

TekWissen Group is an equal opportunity employer supporting workforce diversity.

Overview: TekWissen is a global workforce management provider headquartered in Ann Arbor Michigan offering strategic talent solutions to clients worldwide. The opportunity below is with one of our clients a leading global medical technology company. This organization provides a wide range of ...

Overview:

Job Title: Document Management Specialist

Location: Columbia SC 29210

Duration: 12 Months

Job Type: Temporary Assignment

Work Type: Remote with one required in-office day per month. Hybrid and fully in-office options are also available.

shift:4-day workweek 10-hour shifts (7AM 6PM or 8AM 7PM) with weekends off and one midweek day off (Tuesday Wednesday or Thursday).
Alternative: 5-day workweek 8-hour shifts with weekends off.

Job Description

We are seeking a detail-oriented and professional Utility Billing Specialist to join our team.
This role involves frequent communication with utility vendors to negotiate fee waivers and resolve billing issues.
The ideal candidate will demonstrate strong communication skills time management and proficiency in Microsoft Office tools.

Key Responsibilities:

Contact utility providers via phone email and fax to negotiate fee waivers and resolve billing discrepancies.
Maintain professionalism and composure when dealing with challenging vendor interactions.
Accurately manage multiple accounts and tasks simultaneously.
Collaborate with internal teams and participate in team chats for support and guidance.
Complete UBK (Utility Bill Knowledge) training and initial team onboarding.

Required Skills:

Excellent verbal and written communication skills
Professional phone presence
Strong time management and multitasking abilities
Proficiency in Microsoft Office Suite (Word Excel Teams Outlook)

Training & Onboarding:

Initial UBK training (2 2.5 days) conducted in-office.
First day of team training also in-office for setup ease.
Two-week structured team training followed by a three-month training phase with ongoing support from team leads and peers.

Additional Requirements:

Must score 20 or above on the Wonderlic assessment.
Comfortable working independently with access to team support.
Willingness to attend one in-office day per month (date pre-selected).

Overview:

We are seeking detail-oriented candidates to join our Document Management team responsible for retrieving missing invoice data from utility providers across the U.S. and Canada.
This role involves extensive phone communication and requires a high level of accuracy efficiency and professionalism.

Key Responsibilities:

Contact utility providers via phone (up to 8 hours/day) email or fax to obtain invoice data.
Negotiate fee waivers or due date extensions when necessary.
Evaluate and prioritize invoices based on key data points.
Accurately update internal systems with relevant information.
Communicate clearly with internal and external stakeholders.
Meet or exceed performance targets and KPIs.
Contribute to process improvement initiatives.

Qualifications:

Required Skills:

Professional phone presence and strong communication skills.
Ability to negotiate effectively and respectfully.
Proficient in navigating websites and internal systems.
Strong time management and multitasking abilities.
Familiarity with Microsoft Office Suite (Outlook proficiency is a plus).

Preferred Skills:

Typing speed of at least 45 WPM.
Advanced Outlook skills.

Experience:

Up to 2 years in a phone-based or data entry role with similar responsibilities.

Education:

High school diploma or equivalent required.
Vocational/technical training or an associate degree in a related field is preferred but not required.
Relevant certifications are a plus.

TekWissen Group is an equal opportunity employer supporting workforce diversity.