Aftersales Manager

Aftersales Manager / Service Manager

Location: West London
Salary: 60000 Basic OTE up to 75000 Company Car
Hours: Monday to Friday 08:00 - 18:00 alternate Saturdays 08:00 - 13:00

The Opportunity

An established and highly respected main dealer automotive group is seeking an experienced Aftersales / Service Manager to lead a flagship site in West London.

This is a senior hands-on leadership role within a high-performing manufacturer-backed dealership offering strong earning potential long-term stability and excellent career progression within a well-funded dealer group.

The Role

You will have full responsibility for the workshop service and parts departments ensuring operational excellence profitability and outstanding customer satisfaction.

Key Responsibilities:

• Lead and manage the workshop service and parts functions
• Achieve and exceed labour sales profit and budget targets
• Motivate develop and retain a team of technicians service advisors parts staff and drivers
• Monitor customer satisfaction and implement performance improvements
• Control departmental budgets and produce performance reports
• Ensure full compliance with Health & Safety and environmental legislation

The Ideal Candidate

• Proven experience as a Service Manager or Aftersales Manager within a franchised dealership
• Strong leadership skills with the ability to drive performance across multiple departments
• Excellent operational and technical motor trade knowledge
• Commercially focused with strong budgeting and reporting experience
• Confident communicator with a customer-first approach

Whats on Offer

• 60000 basic salary
• OTE up to 75000
• Company car
• Excellent long-term career prospects with a recognised dealer group
• Supportive senior leadership and manufacturer training

Interested

For a confidential discussion or to apply please contact Command Recruitment - a leading automotive recruitment specialist.

All applications will be handled in the strictest confidence.