Guidewire Configuration Lead – Production Support

Role: Guidewire Configuration Lead Production Support

Location: Princeton NJ (onsite)

Job Description:

We are looking for a Guidewire Configuration Lead Developer to support and stabilize production environments for Guidewire applications primarily PolicyCenter. This role is configuration-heavy and focused on production support troubleshooting and application stability. Candidates with prior incident management experience are preferred; however strong Guidewire configuration leads without incident management exposure will be trained on incident management processes.

Responsibilities:

Production Support & Incident Handling:

Provide L2/L3 production support for Guidewire applications.

Troubleshoot and resolve P1/P2/P3 incidents related to Guidewire configuration.

Act as a technical lead during major incidents and support bridge calls.

Perform root cause analysis (RCA) and implement permanent fixes.

Ensure application stability and SLA adherence.

Support release deployments cutover and hypercare.

Guidewire Configuration & Technical Leadership

Lead Guidewire configuration activities including:

PCF (UI configuration)

Product Model (LOBs coverages offerings)

Business and validation rules

Rating configuration

Batch job troubleshooting

Analyze logs batch failures and integration errors.

Provide guidance and review work of junior configuration developers.

Support integrations (SOAP/REST messaging) as part of production issue resolution.

Mandatory Skills & Experience

Strong hands-on experience as a Guidewire Configuration Developer / Lead.

Deep experience in PolicyCenter configuration (PCF product model rules rating).

Experience supporting production or postgo-live environments.

Strong troubleshooting and problem-solving skills.

Ability to work in on-call / support rotations.

Excellent communication and stakeholder coordination skills.

Role Fitment Clarity:

Ideal for: Guidewire Configuration Leads moving into Production Support / Incident Management.

Training provided: Incident management processes SLA governance and stakeholder handling.

Regards

Manoj

Derex Technologies INC

Contact : Ext 206

Additional Information :

All your information will be kept confidential according to EEO guidelines.

Remote Work :

No

Employment Type :

Full-time