Enterprise Production Stability & Resiliency Lead (Mainframe Focus)

Hartford, CT - USA

Monthly Salary: Not Disclosed

Posted on: 7 hours ago

Vacancies: 1 Vacancy

Job Summary

Job Title- Enterprise Production Stability & Resiliency Lead (Mainframe Focus)

Project Location Remote (EST ZONE)

Duration- 6 months contract

Visa- USC/ GC/ GCEAD/ H1B

Position Summary
We are seeking an experienced Enterprise Production Stability & Resiliency Lead to support cross-technology production environments across cloud mainframe and distributed systems. This role is not hands-on development and does not own application code. Instead it functions as a center-of-excellence partner to technology teams ensuring enterprise production stability proactive resiliency practices and continuous improvement.

The ideal candidate brings deep enterprise production support experience strong mainframe expertise (z/OS z/OS Connect MQ etc.) and the ability to lead root cause investigations and systemic improvements across multiple technology domains.

This role will support stability initiatives across multiple portfolios and technologies including legacy and modern platforms with particular emphasis on mainframe environments.

Key Responsibilities

Production Incident & Stability Management
Serve as a senior stability partner when production issues occur.
Quickly assess enterprise-level production incidents across technologies.
Facilitate and/or lead Root Cause Analysis (RCA) sessions.
Ensure systemic fixes are implemented to prevent recurrence.
Identify broader resiliency gaps beyond the immediate incident.
Enterprise Resiliency & Continuous Improvement
Review production incidents to identify patterns and systemic risk.
Drive preventive improvements across multiple technology teams.
Establish and enforce stability and resiliency standards.
Support Medicaid and other enterprise programs with stability initiatives.
Mainframe Stability Leadership
Provide subject matter expertise for mainframe environments including:
z/OS
z/OS Connect
IBM MQ
Enterprise integrations
Bridge knowledge gaps where internal mainframe expertise is limited.
Partner with development and infrastructure teams to strengthen mainframe resiliency & Operational Governance
Ensure all applications have:
Effective monitoring coverage
Documented runbooks / RT (Recovery Time) playbooks
Up-to-date application handbooks
Certificate lifecycle management and renewals
Identify and close operational gaps before incidents occur.
Validate that operational excellence standards are met across portfolios.
Cross-Team Collaboration
Act as a stability center-of-excellence partner (not code owner).
Collaborate with cloud mainframe infrastructure and application teams.
Influence teams toward proactive production readiness practices.
Provide leadership during high-severity production events.

Required Qualifications

10 years of enterprise IT experience with strong production support background.
Extensive experience supporting enterprise-scale production environments.
Strong mainframe experience including:
z/OS
z/OS Connect
IBM MQ
Proven experience leading Root Cause Analysis (RCA) efforts.
Experience implementing systemic production stability improvements.
Strong understanding of enterprise monitoring frameworks.
Experience supporting highly regulated environments (healthcare preferred).
Ability to operate across multiple technology stacks (cloud legacy).

Preferred Qualifications
Experience working within the Aetna or similar healthcare enterprise landscape.
Experience supporting Medicaid programs.
Familiarity with enterprise certificate management processes.
Experience establishing operational governance standards.
Background in cloud production support (AWS/Azure preferred).