Business Optimisation manager
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Job Location:
Monthly Salary:
Posted on:
3 days ago
Vacancies:
1 Vacancy
Job Summary
The Business Optimisation Manager plays a key role in strengthening Direct Sales performance by supporting capability development planning reporting cost management and continuous improvement initiatives across Consumer and Growth portfolios. The role is primarily responsible for managing and enhancing direct sales capabilities with a strong focus on sales scripting while also contributing to the successful delivery of Direct Acquisition programs.
Working closely with senior sales leaders and key stakeholders across the organisation the Business Optimisation Manager leads the execution of sales capability frameworks ensures high-quality and timely delivery of initiatives and identifies opportunities to improve sales and marketing effectiveness to maintain a competitive advantage.
In This Role You Will
Review and optimise sales scripts to meet customer needs regulatory obligations and competitive positioning.
Evaluate and improve the end-to-end customer journey to enhance experience and acquisition outcomes.
Conduct competitor analysis and benchmarking to continuously strengthen sales capability.
Lead and deliver optimisation projects across Direct Acquisition ensuring timely execution and alignment with annual operating plans.
Maintain program documentation post-implementation requirements and governance processes.
Collaborate with Consumer and Growth teams to identify and implement further optimisation opportunities.
Qualifications :
Experience in continuous improvement or project delivery roles preferably within TAL or a similar organisation.
Strong stakeholder management and relationship-building skills with the ability to influence senior leaders.
Effective communicator with proven experience engaging frontline teams.
Sound understanding of business unit and organisational policies procedures and guidelines.
Strong analytical and problem-solving capabilities.
Additional Information :
TAL is one of Australias leading life insurers committed to inclusion and supporting the career growth of our diverse workforce. Were proud to be:
An Inclusive Employer Recognised as Employer of Choice for Gender Equality by the Workplace Gender Equality Agency and Bronze Tier Status within the Australian Workplace Equality Index
Diversity Champions Member of Diversity Council Australia Australian Disability Network Pride in Diversity and Champions of Change
Reconciliation Advocates Read our Innovate Reconciliation Action Plan.
We welcome applications from people with diverse experiences perspectives and backgrounds including Aboriginal and Torres Strait Islander people caregivers individuals living with disabilities people from culturally diverse backgrounds and the LGBTIQ community.
Need adjustments during the recruitment process Let our team know by getting in touch with us here to support you.
Yourealwaysaccountable for your actions. You never give up. You strive to find the best outcomes for customers and valueworking together to find the best solutions for problems.
As part of the recruitment process there are several checks which may be conducted to demonstrate your eligibility for a role at TAL including Criminal History Bankruptcy Entitlement to Work Regulatory and Reference Checks.
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Everyone at TAL has a responsibility to do the right thing and is accountable for the way they conduct themselves. Our expectations are that you follow the principles set out in our Code of Conduct when you come to work every day. Risk management is everyones responsibility.
If you are already a TAL employee please apply via the SmartRecruiters button in Workday and navigate to the Employee Portal. This is important to ensure that your application is recorded accurately.
Remote Work :
No
Employment Type :
Full-time
Key Skills
- Business Development
- Sales Experience
- Management Experience
- Microsoft Outlook
- QuickBooks
- Lawson
- Banking
- Business Management
- Conflict Management
- Strategic Planning
- Leadership Experience
- negotiation
About Company
Join us in shaping the future of the insurance industry, driven by innovation and a 150-year legacy of protecting peopleAccess the tools and resources to acquire new skills, grow your capabilities, and take on new roles within a progressive, digitally enabled company Work with experie ... View more
