Health Business Centre advisor (Redeployment 21793)

• Suffolk County Council
• Address: Allington Clinic Ipswich IP4 4ER - Hybrid
• Salary: 25185per annum pro-rata
• Hours: 25 hours per week (Flexible working options available)
• Contract: Permanent

This post is only open to current Suffolk County Council staff on redeployment.

Join Suffolk County Councils Health Business Centre (HBC) and help make a real difference to children young people and families across the county. As a Health Business Centre Advisor for our School Nursing service youll be part of a friendly purposedriven team that provides a seamless first point of contact accurate recordkeeping and timely support that enables clinicians to deliver the Healthy Child Programme. Well support you with flexible working options induction and ongoing developmentso you can grow your career while improving outcomes for families.

Reimagine the possibilities.

Your role and responsibilities

• Be a key member of the countywide HBC our central coordination point for School Nursing administration and a single point of contact for children young people families and partner agencies.
• Provide a professional telephone and email service between 08:00 and 17:00 (MondayFriday) with flexibility to support early starts or later finishes within your working pattern.
• Register and process new children and referrals on clinical systems (including SystmOne) ensuring timely accurate data to meet service KPIs.
• Support School Nursing activities such as processing referrals for support coordinating the National Child Measurement Programme (NCMP) managing updates on childrens medical conditions in schools and liaising with schools and clinicians.
• Contribute to continuous improvement by following best practice maintaining quality records and sharing ideas that enhance processes and customer experience.

You will need

• NVQ Level 2 (or equivalent experience) and a good standard of literacy and numeracy.
• Excellent attention to detail and proven accuracy in data entry; strong IT skills (Microsoft Office and the confidence to learn new systems).
• Clear confident communication skills and a calm customerfocused approach.
• Ability to plan and prioritise in a busy pressurised environment meeting targets while working collaboratively across teams.
• Understanding of confidentiality and data protection.

You can view a full list of requirements in the Job and Person Profile (docx).If you believe you can succeed in this role apply. Even if you dont meet all requirements still apply. We would appreciate the opportunity to consider your application.

The team

Youll join the Health Business Centre within our 0-19 Healthy Child Service-supporting delivery of the Healthy Child Programme and working closely with School Nursing and partner services to ensure timely equitable access to support across Suffolk. We operate 8am5pm Monday to Friday in shift patterns and live our WE ASPIRE values through teamwork a solutionfocused approach and positive working relationships. Flexible working options include job share compressed hours flexitime/TOIL hybrid working and adjusted core hours.

Empowering Everyone

Were big believers in potential possibility and the power of different ideas. Were always searching for ways to encourage respect and enable everyone to be the best they can be. We want to represent the diverse communities we serve. We welcome applications from all individuals especially those from groups that are currently underrepresented in the organisation as shown in ourWorkforce Equality Report ().

For more information

Please contact Sandra Postma (she/her)for a casual conversation. You can reach her by callingor emailing.

How to apply

Step 1 -Read the Job and Person Profile (docx).

Step 2 -Click Apply Now to start your online application.

Step 3 Upload asupporting statementanswering the following questions below (no more than 400 words per question). You should use theSupporting Statement template.

1. Question 1 - Describe a time you worked as part of a team to achieve a goal. What was your role and how did you contribute
2. Question 2 -Give an example of how you kept accurate records using IT systems. How did you ensure quality
3. Question 3 - Tell us about a time you managed competing deadlines and high workloads. How did you cope
4. Question 4 - Describe a situation where you improved or streamlined an administrative process. What was the result

We value authentic applications that showcase your genuine skills and experiences. Applications suspected of being generated by AI may be rejected. We ask you to present your own work and ideas throughout the application process.

If you require any reasonable adjustments to the application process before the next selection stage please contact our Recruitment Team by emailing or calling . If you are invited to the next stage of selection you will have another opportunity to request adjustments for the next stages of the process.

Closing date: 11:30pm 11 January 2026

This authority is committed to safeguarding and promoting the welfare of children young people and vulnerable adults and expects all staff and volunteers to share this commitment. DBS (Disclosure and Barring Service) checks or police vetting will be required for relevant posts.