FinCrime EU Operations Senior Director
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Job Summary
- Lead the end-to-end Financial Crime Operations function across regulated entities ensuring operational excellence and regulatory alignment.
- Drive strategic planning capacity modeling and workflow optimization across Transaction Monitoring Screening KYC/Client Onboarding and Live Monitoring functions.
- Act as the ultimate escalation authority for financial crime matters and complex investigations.
- Partner with 2nd Line teams including Money Laundering Reporting Officers (MLROs) and Financial Crime Policy on escalations alignment and exception approvals.
- Build and scale operational programs in alignment with growth new product launches and geographic expansion.
- Ensure high-quality timely execution of alerts reviews escalations and investigations.
- Oversee processes related to:
- Transaction Monitoring (AML and fraud)
- Sanctions and PEP/Adverse Media Screening
- KYC/Client and Banking Partner Onboarding and periodic reviews
- Real-time/live monitoring of transactions
- Client and bank partner inquiry responses
- Drive continuous improvement through automation tooling enhancements and workflow efficiency.
- Collaborate with various stakeholders (e.g. Risk Legal Regulatory Compliance Product and Engineering) to ensure operational readiness for regulatory changes.
- Partner with Compliance Technology Operations (CTO) and Model Risk Management (MRM) team for addressing necessary MRM related matters.
- Support regulatory exams audits and inquiries with strong documentation and operational insight.
- Partner with banking partners and external stakeholders to maintain trust transparency and timely communication.
- Lead mentor and develop large diverse multi-location teams across multiple functions.
- Build leadership depth mentor managers and senior managers foster high-performance culture.
- Foster a culture of high performance accountability and continuous learning.
This is a hybrid position. Expectation of days in the office will be confirmed by your Hiring Manager.
Qualifications :
Required Qualifications
- 15 years of experience in Financial Crime (AML/CTF sanctions fraud KYC screening) within regulated financial services environments.
- Significant experience in the payments industry covering operational processes and risk management across digital payments money movement or PSP/e-money institutions.
- Extensive experience managing large multi-layered teams ideally within global or regional operational environments.
- Deep understanding of EU/UK and global regulatory frameworks (e.g. BSA AMLD PSD2 sanctions regimes FIU obligations).
- Proven success implementing operational scaling process optimization and data-driven workflow management.
- Strong stakeholder management and influencing skills with experience of engaging regulators and banking partners.
- Excellent communication leadership and decision-making capabilities.
Preferred Qualifications
- Experience in high-growth fintech or digital payments platforms.
- Expertise in automation and compliance technology including case management systems alerting tools and operational automation.
- Advanced degree or professional certifications (e.g. CAMS CFCS ICA).
Additional Information :
Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race color religion sex national origin sexual orientation gender identity disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.
Remote Work :
No
Employment Type :
Full-time
Key Skills
- Employee Relations
- Employee Evaluation
- Management Experience
- Profit & Loss
- Conflict Management
- Operations Management
- Project Management
- Budgeting
- Leadership Experience
- Supervising Experience
- Leadership management
- Financial Planning
About Company
Visa (NYSE: V) is a world leader in digital payments, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories. Our purpose is to uplift everyone, everywhere by being the best way to pay and b ... View more
