Senior Consultant Qbyte Business Applications Energy and Resources
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Job Location:
Monthly Salary:
Posted on:
3 days ago
Vacancies:
1 Vacancy
Job Summary
Join us on the IFS Energy and Resources team! We are looking for a Senior Consultant - Business Applications to join the team in Calgary. In this role you will help with issue resolution by working closely with IFS clients working with Qbyte Metrix. You will work in conjunction with additional IFS teams to deliver and facilitate excellent customer service.
This position will be hybrid with occasional time in the office.
Your responsibilities will include:
- Support day to day customer issues provide resolutions and escalate as necessary.
- Analysis of complex issues and triaging issues to provide detailed problem descriptions for coordinating with development.
- Understand the importance of customer relations and support processes.
- Work with various team members to resolve the issues reported.
- Take initiative to provide value added services to our customers such as data cleanup and training on processes.
- Perform software testing of product releases and patches.
- Will attend or participate in on-site Customer meetings.
- Will attend and occasionally presents in Customer User Group meetings/presentations.
Qualifications :
- Experience with IFS software specifically Qbyte Metrix is required.
- Minimum of 5 years of Oil and Gas industry experience specifically in production accounting is required.
- Bachelors degree or equivalent relevant work experience
Skills:
- Ability to learn and use business application software quickly.
- Positive attitude high performer and team player.
- Strong interpersonal and customer management skills.
- Strong Analytical skills.
- Problem resolution.
- Ability to work in a fast-paced environment with changing deadlines and priorities.
- Strong written and verbal communication skills.
- Strong Microsoft Office skills (i.e. Word Excel PowerPoint etc.).
Additional Information :
What Were Offering
- Salary Range: $80000 to $95000 CAD annually bonus
- Flexible paid time off including sick and holiday
- Medical dental & vision insurance
- RRSP with Company contribution
- Flexible spending accounts
- Life insurance and disability benefits
- Tuition assistance
- Community involvement and volunteering events
M/F/Disabled/Vet VEVRAA Federal Contractor. We are a Drug-Free Workplace. Interested candidates should apply at: qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin disability or status as a protected veteran. VEVRAA Federal Contractor Equal Opportunity Employer
We embrace flexibility and hybrid work opportunities to support diverse needs and lifestyles while also valuing inclusive workplace experiences. By fostering a sense of community we drive innovation strengthen connections and nurture belonging. Our commitment ensures you can work in a way that suits you best while also engaging with colleagues to share ideas and build meaningful relationships.
Remote Work :
No
Employment Type :
Full-time
Key Skills
- Business Consulting
- Cognos
- Power BI
- Business Analysis
- Visio
- TFS
- SAP BW 4HANA
- Business requirements
- Strategic Planning
- Management Consulting
- SDLC
- Data Analysis Skills
About Company
We are growing! At IFS we are constantly growing to deliver award-winning solutions to hundreds of partners and thousands of customers worldwide! We help companies who want to be their best when it matters most at their #momentofservice. Visit https://ifs.link/IzM0px to find out mo ... View more
