SAP S4 HANA Production Support Consultant
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Job Location:
Monthly Salary:
Experience Required:
Posted on:
6 hours ago
Vacancies:
1 Vacancy
Job Summary
Job Title: SAP S/4 HANA Production Support Consultant (Production Planning PP)
Role Overview
We are seeking an experienced SAP S/4 HANA Production Support Consultant (PP) to manage and support production environments ensuring stable and uninterrupted business operations. The role involves monitoring system performance resolving production incidents and collaborating with cross-functional teams to maintain system reliability and continuous improvement.
Key Responsibilities
Production Monitoring & Stability
Monitor application performance system health and batch jobs to ensure stable production operations
Validate deployments and conduct smoke testing for production releases
Ensure successful migration of changes into production environments
Incident & Problem Management
Investigate troubleshoot and resolve production incidents
Perform timely root cause analysis (RCA) and document findings
Support Incident Problem and Change Management processes aligned with ITIL best practices
Provide on-call support for critical or high-severity incidents
Analysis & Preventive Actions
Conduct impact analysis log analysis and configuration reviews
Identify recurring issues and implement preventive measures
Maintain and optimize runbooks SOPs and production support documentation
Collaboration & Communication
Coordinate with development infrastructure and business teams to drive issue resolution
Collaborate with business users to understand issues and provide timely updates
Ensure effective communication during incident resolution and service restoration
Continuous Improvement
Identify automation opportunities and performance optimization initiatives
Recommend process improvements and enhancements to increase operational efficiency
Required Skills
Strong experience in SAP S/4 HANA Production Planning (PP)
Hands-on experience in Production Support environments
Knowledge of Change Management processes
Experience with ITIL-based Incident & Problem Management
Strong troubleshooting and log analysis skills
Excellent communication and stakeholder management skills
Preferred Competencies
Experience working in large enterprise SAP environments
Familiarity with batch job monitoring tools
Automation and performance tuning exposure
Required Skills:
Experience (Years): 4-6 Essential Skills: Work with project teams throughout the organization to design implement and manage CDN infrastructure using Akamai to ensure high availability performance and scalability for customer facing applications and business processes. Handle multiple priorities and assignments with excellence and precision. Be a part of a 24/7/365 organization (some after hours support is expected as part of normal on-call rotation). Directly support line of business development teams provide guidance to them on implementation and changes for customer facing applications Develop and maintain security protocols and measures to protect CDN infrastructure from cyber threats. Monitor and analyze network performance identifying and resolving issues to optimize content delivery of critical applications. Collaborate with cross-functional teams to integrate Akamai CDN solutions with existing systems and applications. Collaborate with information security teams to implement DDoS protection strategies and other security measures in the CDN. Provide technical support and guidance to clients and internal teams regarding CDN and security best practices. Work closely with vendor and professional service teams on delivery related activities and strategy. Qualifications: Bachelors degree in Computer Science Information Technology or a related field. OR similar work experience. Strong understanding of network protocols (HTTP/HTTPS DNS TCP/IP). Proven experience as a CDN Engineer or similar role with a strong focus on -depth knowledge of Content Delivery Network technologies including caching load balancing and content optimization. Excellent problem-solving skills and attention to detail. Strong communication and teamwork abilities. Experience supporting 24/7/365 customer facing applications at enterprise scale. Awareness and experience with cybersecurity tools and practices such as firewalls intrusion detection/prevention systems and encryption. Proficiency in scripting and automation (e.g. Python Bash) a plus. Relevant certifications (e.g. CISSP CEH) are a plus but not required.
Company Industry
IT Services and IT Consulting
Key Skills
- SAP Materials Management
- SAP SuccessFactors
- SAP Warehouse Management
- SAP HANA
- SAP CRM
- SAP
- ABAP
- SAP BW 4HANA
- SAP EWM
- SAP Finance & Controlling
- SAP S/4HANA
- SAP ERP
