Remote Client Services Coordinator
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Job Location:
Boston, NH - USA
Monthly Salary:
Not Disclosed
Posted on:
3 days ago
Vacancies:
1 Vacancy
Job Summary
Remote Client Services Coordinator
Location: Remote
Employment Type: Flexible / Independent
Job Summary
We are seeking a Remote Client Services Coordinator to support clients through the planning and coordination process in a fully remote environment. This role focuses on organization communication and client support and is well suited for individuals who are detail-oriented dependable and comfortable working independently.
No prior industry-specific experience is required. Training systems and ongoing support are provided.
Key Responsibilities
- Serve as a primary point of contact for client inquiries
- Gather and document client needs and preferences
- Coordinate service details and manage timelines
- Maintain accurate records and documentation
- Communicate clearly and professionally with clients
- Follow established processes and workflows
- Support a consistent high-quality client experience
Qualifications
- Strong written and verbal communication skills
- Excellent organizational and time-management abilities
- High attention to detail
- Ability to work independently in a remote setting
- Comfort using digital tools and online systems
- Experience in client services customer support administration or coordination is helpful but not required
Training & Support
- Structured onboarding and role training
- Access to tools resources and documented procedures
- Ongoing guidance and team collaboration
Work Environment
- Fully remote position
- Flexible scheduling
- Supportive and structured team environment
Key Skills
- Customer Service
- Client Expectations
- Client Requirements
- Client Support
- Action Plans
- Issue Resolution
- Account Management
- Client Relationships
- Service Delivery
- Client Service
- Client Satisfaction
- Client Management
- Procedures
- Service Level Agreements
- New Clients
