Job Description
Job Responsibilities:
- Provide remote assistance to customers regarding financial services offered by FDR Financial Group
- Handle inbound and outbound calls professionally and efficiently
- Assist customers with account inquiries transactions and problem resolution
- Document customer interactions and transactions accurately in the system
- Collaborate with team members to provide excellent customer service
Essential Qualifications:
- Strong communication skills both verbal and written
- Excellent customer service and problem-solving abilities
- Ability to work remotely and effectively manage time
- Basic understanding of financial products and services
- High school diploma or equivalent
Desired Experience:
Minimum 1-2 years of experience in customer service or call center environment
Salary & Benefits:
Salary: To be discussed
Benefits: Health insurance retirement plans paid time off training and development opportunities
Job Description Job Responsibilities: Provide remote assistance to customers regarding financial services offered by FDR Financial Group Handle inbound and outbound calls professionally and efficiently Assist customers with account inquiries transactions and problem r...
Job Description
Job Responsibilities:
- Provide remote assistance to customers regarding financial services offered by FDR Financial Group
- Handle inbound and outbound calls professionally and efficiently
- Assist customers with account inquiries transactions and problem resolution
- Document customer interactions and transactions accurately in the system
- Collaborate with team members to provide excellent customer service
Essential Qualifications:
- Strong communication skills both verbal and written
- Excellent customer service and problem-solving abilities
- Ability to work remotely and effectively manage time
- Basic understanding of financial products and services
- High school diploma or equivalent
Desired Experience:
Minimum 1-2 years of experience in customer service or call center environment
Salary & Benefits:
Salary: To be discussed
Benefits: Health insurance retirement plans paid time off training and development opportunities
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