Business Support Specialist – Claims Dutch speaker

About Us

WTW is an award-winning advisory broking and solutions company that helps clients around the world turn risk into a path for growth.
From the Titanic ship in 1912 to The Moon Buggy in 1971 WTW has a richness in insurance history dating back to 1828.

Our WTW Regional Delivery Hub based in the heart of Lisbon - encompasses a 175 strong global team of who deliver operational excellence through innovation and streamlined solutions every single day.

The Opportunity

You will work within the Claims department of WTW Netherlands a team of specialists delivering claims services and solutions across all our lines of business: Property Marine CAR Liability FINEX and SME/Fleet.

Claims services and solutions are a vital and distinctive part of WTWs broader client proposition. Claims roles at WTW are both client- and insurer-facing. You will be part of a global team of over 1400 claims professionals leveraging technical expertise senior-level relationships data and insights to serve clients collaborate with insurers and drive innovation.

As a Business Support Specialist Claims you will support Claims Handlers with daily tasks and manage provincial claims for SME/Fleet.

Your main responsibilities include:

• Accurately registering new claims identifying discrepancies and properly storing claim documents
• Actively monitoring claim statuses and contributing to turnaround time improvements
• Preparing claim statements carefully checking and processing financial data in the system
• Initiating process improvements to enhance efficiency and accuracy
• Updating claim reserves and preparing claim overviews
• Handling provincial SME/Fleet claims

What Youll Bring

We are looking for highly driven individuals with solid interpersonal skills. A colleague looking to join a large and dynamic organization.

• Experience in a similar role in the insurance industry
• Experience with routine administrative and financial tasks; knowledge of e-ABS is a plus
• Strong verbal and written communication skills in Dutch and good command of English
• Advanced Microsoft Office 365 (Excel Word PowerPoint) skills
• Possession of or willingness to obtain the Wft Business Insurance certification
• Excellent accuracy and attention to detail

Why WTW

At WTW we offer more than just a jobwe offer a career. Heres what you can expect:

• Work-Life Balance: Enjoy flexible working hours and hybrid working options to suit your lifestyle.
• Competitive Compensation: Benefit from an attractive performance-related remuneration system.
• Global Exposure: Join an international consultancy with the security of a global corporation and renowned clients.
• Career Development: Experience a steep learning curve and ample opportunities for individual career growth through on-the-job learning and specialist training.
• Collaborative Culture: Work in a collegial appreciative and dynamic environment where decisions are made together.
• Impactful Work: Quickly take on responsibility and make an impact with direct customer contact.
• Community and Celebration: Participate in corporate events and celebrate our successes together.

Join Us!

Be part of a team that values innovation excellence and collaboration. At WTW your career is more than just a jobits a journey. Apply now and turn your potential into success with WTW!

WTW is an equal opportunity employer.