Business Support Specialist – Claims Dutch speaker

About Us

WTW is an award-winning advisory broking and solutions company that supports clients worldwide in transforming risk into opportunities for growth. With a rich insurance heritage dating back to 1828 from the Titanic in 1912 to the Moon Buggy in 1971 WTW brings deep industry expertise and longstanding experience. Our WTW Regional Delivery Center based in the heart of Lisbon brings together a strong global team of more than 400 colleagues who deliver operational excellence every day through innovation and streamlined efficient solutions.

The Opportunity

You will work within the Claims department of WTW Netherlands a team of specialists delivering claims services and solutions across all our lines of business: Property Marine CAR Liability FINEX and SME/Fleet.

Claims services and solutions are a vital and distinctive part of WTWs broader client proposition. Claims roles at WTW are both client- and insurer-facing. You will be part of a global team of over 1400 claims professionals leveraging technical expertise senior-level relationships data and insights to serve clients collaborate with insurers and drive innovation.

As a Business Support Specialist Claims you will support Claims Handlers with daily tasks and manage provincial claims for SME/Fleet.

Your main responsibilities include:

• Accurately registering new claims identifying discrepancies and properly storing claim documents
• Actively monitoring claim statuses and contributing to turnaround time improvements
• Preparing claim statements carefully checking and processing financial data in the system
• Initiating process improvements to enhance efficiency and accuracy
• Updating claim reserves and preparing claim overviews
• Handling provincial SME/Fleet claims

What Youll Bring

We are looking for highly driven individuals with solid interpersonal skills. A colleague looking to join a large and dynamic organization.

• Experience in a similar role in the insurance industry
• Experience with routine administrative and financial tasks; knowledge of e-ABS is a plus
• Strong verbal and written communication skills in Dutch and good command of English
• Advanced Microsoft Office 365 (Excel Word PowerPoint) skills
• Possession of or willingness to obtain the Wft Business Insurance certification
• Excellent accuracy and attention to detail

Why WTW

At WTW we offer more than just a jobwe offer a career. Heres what you can expect:

• Work-Life Balance: Enjoy flexible working hours and hybrid working options to suit your lifestyle.
• Competitive Compensation: Benefit from an attractive performance-related remuneration system.
• Global Exposure: Join an international consultancy with the security of a global corporation and renowned clients.
• Career Development: Experience a steep learning curve and ample opportunities for individual career growth through on-the-job learning and specialist training.
• Collaborative Culture: Work in a collegial appreciative and dynamic environment where decisions are made together.
• Impactful Work: Quickly take on responsibility and make an impact with direct customer contact.
• Community and Celebration: Participate in corporate events and celebrate our successes together.

Join Us!

Be part of a team that values innovation excellence and collaboration. At WTW your career is more than just a jobits a journey. Apply now and turn your potential into success with WTW!

WTW is an equal opportunity employer.